Number of Simultaneous Meeting Participants is 100 but maxed at 2

Discussion in '3CX Phone System - General' started by Adam Soap, Apr 9, 2018.

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  1. Adam Soap

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    Version 15.5.0 on a Proffesional licence it says

    Maintenance 07/13/2018 4:11:38 PM
    Number of Simultaneous Calls 4
    Number of G729 Channels 2
    Number of Simultaneous Meeting Participants 100
    3CX Phone System Pro Edition features
    Yes

    However if we dial into our conference call number any more than 2 users and it says something to the effect of "The maximum number of users for the licence has been exceeded"

    Any suggestions on how to resolve this?
     
  2. V..

    V..

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    Hi Adam,

    You are still limited by your 4 sim call license, 1 call will be taken up by the conference extension, an additionall call will be taken up by each participant, I would expect you to be able to add 3 participants however this would tie up your entire PBX, was someone on the phone during testing?

    Kind Regrds,

    V
     
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  3. Adam Soap

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    Thanks its possible that was the case
     
  4. Saqqara

    Saqqara Active Member

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    The 100 limit is for 3CX WebMeeting
     
  5. Adam Soap

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    Thanks is it possible to map an inbound number to a 3cx web meeting -or- does everyone have to go through the web meeting interface?

    If thats not possible how do i upgrade the meeting limit?
     
  6. Saqqara

    Saqqara Active Member

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    Not possible to dial in a web meetings , in delevopment https://www.3cx.com/community/threads/include-conference-call-in-number-with-webmeetings.47850/

    If you are using audio conferencing with 3CX, the only way to increase the limit is to upgrade your license to more sim calls.
     
    #6 Saqqara, Apr 10, 2018
    Last edited: Apr 10, 2018
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