Office 365 Address Book Integration

Discussion in 'CRM / Helpdesk / App Integration' started by Nate, Apr 4, 2017.

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  1. Nate

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    I have a Standard license that I am working on setting up. On the edition comparison page, under application integration, it states that Office 365 is supported within the Standard edition for address book only. However I cannot find any documentation on how to set this up. All I can find is with the complete Office 365 integration which doesn't seem to work on my instance.

    Thanks for you help.
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi @Nate,

    The integration with Office 365 is only available in PRO/ENT license keys.

    What you have in the STD edition is the synchronization of contacts with Office 365. Here you have the docs:
    https://www.3cx.com/user-manual/phonebook/

    From that page what you need is this:
    From the 3CX Client for Windows you may also “Sync” your online accounts to import contacts. You have the ability to sync “Office 365” and “Google.” Go to “Settings”, “Import Contacts” and fill in the appropriate details.

    Kind regards.
     
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  3. Nate

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    That's exactly what i needed, thanks.
     
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