On Hold Music Volume

Discussion in '3CX Phone System - General' started by jpatterson, Sep 10, 2013.

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  1. jpatterson

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    The volume of our on hold music is very loud. Does anyone know of a way to control the volume of on hold music?
     
  2. leejor

    leejor Well-Known Member

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    If it's a file, then it must me modified externally with audio software, then re-loaded to the PC.
     
  3. ian.watts

    ian.watts Active Member

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    We tend to put Audacity on the box.
    Compression will address dynamic volumes, else generally decrease the volume on the default hold by about 11dB.
     
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