One button transfer to call queue

Discussion in '3CX Phone System - General' started by Edman545, Jan 2, 2018.

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  1. Edman545

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    3cx v15.0, and Yealink T46 phones. Is there a way to setup a button to transfer to a call queue? Similar to how a BLF button works.
     
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @Edman545

    Try creating a custom Speed Dial with the Queue' extension number. You can add the custom speed dial from the BLF tab on the extension settings and re-provision the phone.
     
  3. Edman545

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    I ended up setting the button as a BLF manually on the phone with the call queue extension. The transfer works, and the busy status seems to be working as well.
    If this doesn't cause issues down the road, it would be nice if we could just provision it in 3cx that way.
     
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