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One way audio on 3G

Discussion in 'iOS' started by cjferoussis, Dec 7, 2013.

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  1. cjferoussis

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    Hello,
    I am using 3CX Phone System V12 (activated) with several phones. There is a problem with the Apple devices (iPhones and iPads) when used on 3G. The distant party can hear me but I can’t. The problem is solved when the phone is out of office, connected to a wifi or when it’s in office. I am using Tunnel and the “use 3G when available” option is enabled. There is no problem with android phones or with windows soft-phones. All devices use 3CXPhone 12. Can anybody help?



    Device Info
    -------------------------------------------------------
    Phone Model: [iPhone|iPod|iPad]
    Generation: [3G,4, 2(iPad)]
    Firmware Version: [7.0.4]
    Jailbreak: [NO]
    Cydia Installed: [NO]

    Issue Info
    -------------------------------------------------------
    Handset: [Phone]
    Contacts: [Local]
    Connection: [3G]
    Server: [External]
     
  2. Dericng

    Joined:
    Jan 7, 2014
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    Yes I've similar issue as well. On 3G or LTE only one way audio
     
  3. Deepest

    Joined:
    Nov 9, 2012
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    I am also experiencing this exact issue on 2 iphone 4's on version 12. Multiple android and windows machines working great with tunnel out of office.

    Device Info
    -------------------------------------------------------
    Phone Model: [iPhone|iPod|iPad]
    Generation: [3G,4, 2(iPad)]
    Firmware Version: [7.0.4]
    Jailbreak: [NO]
    Cydia Installed: [NO]
     
  4. Dericng

    Joined:
    Jan 7, 2014
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    The new version 12.1.0 seems to resolve the issue.
     
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