OnHold Sound

Discussion in '3CX Phone System - General' started by Dcodri, May 14, 2012.

Thread Status:
Not open for further replies.
  1. Dcodri

    Joined:
    May 14, 2012
    Messages:
    1
    Likes Received:
    0
    Good day,

    How do you lower the onhold music that plays while someone is on hold. It appears to be too loud.
    Thanks
     
  2. netswork

    netswork Active Member

    Joined:
    Mar 11, 2011
    Messages:
    577
    Likes Received:
    1
    The only way I have to do what your talking about is to use audacity to lower the volume of the wav file, then upload the file back to the server.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    3,416
    Likes Received:
    277
    same here... that was suggested to me from someone at 3cx.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. paul.hadley

    paul.hadley New Member

    Joined:
    Aug 24, 2010
    Messages:
    122
    Likes Received:
    0
    Windows includes "Sound Recorder" which you can use to open "wav" files. This allows the file once open to have its volume lowered by 25% and then saved. If you need it even lower just do it again.

    In windows XP & Server 2003 it is located at %SystemRoot%\system32\sndrec32.exe
     
Thread Status:
Not open for further replies.