I have a support package but the answers I am getting re ring group are making me wonder why I purchased 3CX. The setup is very simple as I have set up a test system with 2 extensions and 1 ring group. I want (and I would have thought most setups want this) is for a user to flag their MyPhone as Away or Out Of Office and so their extension does not ring when a call is directed to that RG. (a call not to that extension specifically but to the RG) Support tells me the ONLY way is to dial *61 to set up a DND. Problem is the status remains as Available *everywhere* (visually) in the 3CX system and there is NO WAY to know that someone has dialled *61. Why do I want a "no ring"? Well if say a dept has 5 exts. and 4 are away in a meeting and a call comes in to that dept. RG then surely the only ext. that should ring should be the 1 that is not away. I must be missing something either in my understanding of the 3CX setup or in phone systems design. Anyway if someone wants a job setting up my system then can you please PM me. You will be able to RDP into my test server and play to your heart's content. I can put money into your account instantly beforehand via say Paypal. I can give you a fairly detailed spec. The slight catch is that I need it ready for production by Tues 17 July. I am in Aust. but I don't think that should matter.