Out of Office hours problem

Discussion in '3CX Phone System - General' started by JVH, Nov 24, 2009.

Thread Status:
Not open for further replies.
  1. JVH

    JVH

    Joined:
    Apr 25, 2007
    Messages:
    18
    Likes Received:
    0
    I think I many have found a bug in the software.
    We are only using the auto attendant when the business is closed.
    So we have set the gateway ports on the incoming line as "End Call" during office hours so that it will not answer.
    We have set the outside office hours setting to go to a Digital receptionist.

    However we have found that the outside hours is never checked by the system and it never answers at night.

    Can someone else check this and see if they can replicate this?

    If we set the inside office hours to a Digital reciptionist instead of end call, it will answer both day and night.

    John
     
  2. aveiser@veiser.de

    Joined:
    Dec 23, 2008
    Messages:
    23
    Likes Received:
    0
    Timebased DDI/MSN - connection is controled in incoming rules.
    You should not manipulate the gateways, better usind rules in 3CX.
     
  3. JVH

    JVH

    Joined:
    Apr 25, 2007
    Messages:
    18
    Likes Received:
    0
    Ok, I see the rules and can set it up there.
    But the gateway port has the same settings. What do I set them to?
     
Thread Status:
Not open for further replies.