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Out of Office routing - How to keep the menu option voicemails the same as In Office Routing?

Discussion in '3CX Phone System - General' started by Michelle Dinh, Dec 27, 2017.

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  1. Michelle Dinh

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    I set my inbound office hours under Inbound Rules. For "Destination for calls outside office hours", it shows I can only choose a voice mailbox for one extension.

    I want to be able to set it to the voice mailbox for the extension of the menu option that the caller choose, so the voicemail does to the correct department.

    Example, for OUT OF OFFICE HOURS
    Press 1 - Department 1, send to voice mailbox for Department 1
    Press 2 - Department 2 , send to voice mailbox for Department 2

    Please help!
     
  2. Saqqara

    Saqqara Well-Known Member

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    YiannisH_3CX likes this.
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