Outbond call failed from 3CXphone4

Discussion in 'Windows' started by zhangjx99, May 26, 2010.

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  1. zhangjx99

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    May 26, 2010
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    Hi, we just setup the 3CX system(Pro version), installed with GWX4108 link to our current PBX system. we have added in outbond rule to redirect 9 to link PBX via GWX4108, which activated PSTN line, then we will able to dial mobile or any fixed line number. It is no issue to use IP Phone(Yealink 22P) by dialing 9# followed by destination #, however, we are not able to use softphone (3CXPhone4) to do so, log file attached, appreciate for your help. JX

    22:30:02.312 Active calls counted toward license limit: [59]
    22:29:57.203 [CM503007]: Call(59): Device joined: sip:21801@10.100.4.63:5060;transport=udp
    22:29:57.187 [CM503007]: Call(59): Device joined: sip:10000@10.100.5.188:62007;rinstance=18700e4502732a8d
    22:29:57.187 [CM505002]: Gateway:[DYS_GXW4108] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4108 (HW 1.1, Ch:8) 1.2.1.5] PBX contact: [sip:21801@10.100.4.6:5060]
    22:29:57.187 [CM503002]: Call(59): Alerting sip:21801@10.100.4.63:5060;transport=udp
    22:29:56.437 [CM503025]: Call(59): Calling PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:21801@10.100.4.63:5060;transport=udp]
    22:29:56.390 [CM503004]: Call(59): Route 1: PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:21801@10.100.4.63:5060;transport=udp,Dev:sip:21802@10.100.4.63:5062;transport=udp,Dev:sip:21803@10.100.4.63:5064;transport=udp,Dev:sip:21804@10.100.4.63:5066;transport=udp,Dev:sip:21805@10.100.4.63:5068;transport=udp,Dev:sip:21806@10.100.4.63:5070;transport=udp,Dev:sip:21807@10.100.4.63:5072;transport=udp,Dev:sip:21808@10.100.4.63:5074;transport=udp]
    22:29:56.390 [CM503010]: Making route(s) to <sip:9@10.100.4.6:5060>
    22:29:56.390 [CM505001]: Ext.10000: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:10000@10.100.4.6:5060]
    22:29:56.375 [CM503001]: Call(59): Incoming call from Ext.10000 to <sip:9@10.100.4.6:5060>
    22:24:10.312 Active calls counted toward license limit: []
    22:23:44.031 [MS105000] C:12.294: No RTP packets were received:remoteAddr=127.0.0.1:40806,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7012
    22:23:43.093 [CM503008]: Call(12): Call is terminated
    22:23:41.453 [MS105000] C:11.294: No RTP packets were received:remoteAddr=127.0.0.1:40804,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7010
    22:23:40.906 [CM503008]: Call(11): Call is terminated
    22:23:40.296 Active calls counted toward license limit: [11,12]
    22:23:27.375 [MS105000] C:12.293: No RTP packets were received:remoteAddr=127.0.0.1:40802,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7008
    22:23:26.812 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:26.796 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:23:26.796 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:26.640 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:26.593 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:26.593 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:23:25.875 [MS105000] C:11.293: No RTP packets were received:remoteAddr=127.0.0.1:40800,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7006
    22:23:25.093 [MS105000] C:12.292: No RTP packets were received:remoteAddr=127.0.0.1:40798,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7004
    22:23:24.875 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.875 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:23:24.875 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.718 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:24.656 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:24.656 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:23:24.281 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.250 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:23:24.250 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.093 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:24.046 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:24.046 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:23:22.750 [MS105000] C:11.292: No RTP packets were received:remoteAddr=127.0.0.1:40796,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7002
    22:23:21.781 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:21.765 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:23:21.765 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:21.609 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:21.562 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:21.562 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:23:08.296 Active calls counted toward license limit: [11,12]
    22:22:36.296 Active calls counted toward license limit: [11,12]
    22:22:13.984 [MS105000] C:12.291: No RTP packets were received:remoteAddr=127.0.0.1:40794,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7000
    22:22:12.968 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:12.953 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:22:12.953 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:12.796 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:12.750 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:12.750 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:22:11.875 [MS105000] C:11.291: No RTP packets were received:remoteAddr=127.0.0.1:40792,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7498
    22:22:11.359 [MS105000] C:12.290: No RTP packets were received:remoteAddr=127.0.0.1:40790,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7496
    22:22:11.046 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:11.031 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:22:11.031 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.875 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:10.812 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:10.812 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:22:10.437 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.421 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:22:10.421 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.265 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:10.203 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:10.203 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:22:08.562 [MS105000] C:11.290: No RTP packets were received:remoteAddr=127.0.0.1:40788,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7476
    22:22:07.953 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:07.937 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:22:07.937 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:07.796 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:07.734 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:07.734 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:22:04.296 Active calls counted toward license limit: [11,12]
    22:21:32.296 Active calls counted toward license limit: [11,12]
    22:21:02.281 Active calls counted toward license limit: [11,12]
    22:21:00.062 [MS105000] C:12.289: No RTP packets were received:remoteAddr=127.0.0.1:40786,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7462
    22:20:59.140 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:20:59.125 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:20:59.125 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:20:58.968 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:20:58.906 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:20:58.906 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:20:57.953 [MS105000] C:11.289: No RTP packets were received:remoteAddr=127.0.0.1:40782,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7460
    22:20:57.359 [MS105000] C:12.288: No RTP packets were received:remoteAddr=127.0.0.1:40780,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7458
    22:20:57.203 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:20:57.187 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:20:57.187 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:28:58.312 Active calls counted toward license limit: []
    22:27:54.312 Active calls counted toward license limit: []
    22:26:50.312 Active calls counted toward license limit: []
    22:25:46.312 Active calls counted toward license limit: []
    22:24:42.312 Active calls counted toward license limit: []
    22:23:44.031 [MS105000] C:12.294: No RTP packets were received:remoteAddr=127.0.0.1:40806,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7012
    22:23:41.453 [MS105000] C:11.294: No RTP packets were received:remoteAddr=127.0.0.1:40804,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7010
    22:23:40.296 Active calls counted toward license limit: [11,12]
    22:23:26.812 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:26.796 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:26.593 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:25.875 [MS105000] C:11.293: No RTP packets were received:remoteAddr=127.0.0.1:40800,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7006
    22:23:24.875 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.875 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.656 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:24.281 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.250 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:23:24.046 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:22.750 [MS105000] C:11.292: No RTP packets were received:remoteAddr=127.0.0.1:40796,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7002
    22:23:21.765 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:23:21.609 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:23:21.562 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:22:36.296 Active calls counted toward license limit: [11,12]
    22:22:12.968 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:12.953 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:12.750 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:11.875 [MS105000] C:11.291: No RTP packets were received:remoteAddr=127.0.0.1:40792,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7498
    22:22:11.046 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:11.031 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.812 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:10.437 [CM503007]: Call(12): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.421 [CM503002]: Call(12): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:22:10.203 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:08.562 [MS105000] C:11.290: No RTP packets were received:remoteAddr=127.0.0.1:40788,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7476
    22:22:07.937 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:22:07.796 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:22:07.734 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:21:32.296 Active calls counted toward license limit: [11,12]
    22:21:00.062 [MS105000] C:12.289: No RTP packets were received:remoteAddr=127.0.0.1:40786,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7462
    22:20:59.125 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:20:58.968 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:20:58.906 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:20:57.359 [MS105000] C:12.288: No RTP packets were received:remoteAddr=127.0.0.1:40780,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7458
    22:20:57.187 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:20:57.031 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:20:56.984 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:20:56.578 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:20:56.421 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:20:56.359 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:17:59.484 Active calls counted toward license limit: [11,12]
    22:17:33.765 [CM503007]: Call(54): Device joined: sip:21801@10.100.4.63:5060;transport=udp
    22:17:33.734 [CM505002]: Gateway:[DYS_GXW4108] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4108 (HW 1.1, Ch:8) 1.2.1.5] PBX contact: [sip:21801@10.100.4.6:5060]
    22:17:32.984 [CM503025]: Call(54): Calling PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:21801@10.100.4.63:5060;transport=udp]
    22:17:32.953 [CM503010]: Making route(s) to <sip:229@10.100.4.6:5060>
    22:17:32.921 [CM503001]: Call(54): Incoming call from Ext.21161 to <sip:229@10.100.4.6:5060>
    22:17:28.703 [CM503016]: Call(53): Attempt to reach <sip:22@10.100.4.6:5060> failed. Reason: Server Failure
    22:17:28.609 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21808@10.100.4.63:5074;transport=udp]
    22:17:28.500 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21807@10.100.4.63:5072;transport=udp]
    22:17:28.406 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21806@10.100.4.63:5070;transport=udp]
    22:17:28.296 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21805@10.100.4.63:5068;transport=udp]
    22:17:28.187 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21804@10.100.4.63:5066;transport=udp]
    22:17:28.093 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21803@10.100.4.63:5064;transport=udp]
    22:17:27.984 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21802@10.100.4.63:5062;transport=udp]
    22:17:27.921 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:21801@10.100.4.63:5060;transport=udp]
    22:17:27.890 [CM503010]: Making route(s) to <sip:22@10.100.4.6:5060>
    22:17:27.875 [CM503001]: Call(53): Incoming call from Ext.21161 to <sip:22@10.100.4.6:5060>
    22:17:20.875 [CM503020]: Normal call termination. Reason: Not found
    22:17:20.875 [CM503014]: Call(52): No known route to target: <sip:21801@10.100.4.6:5060>
    22:17:20.875 [CM505001]: Ext.21161: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:21161@10.100.4.6:5060]
    22:17:18.687 [MS105000] C:12.283: No RTP packets were received:remoteAddr=127.0.0.1:40760,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7412
    22:17:17.656 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:17:17.515 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:17:17.453 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:17:16.000 [MS105000] C:12.282: No RTP packets were received:remoteAddr=127.0.0.1:40756,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7408
    22:17:15.640 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:17:15.468 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:17:15.437 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:17:15.406 [CM503016]: Call(51): Attempt to reach <sip:218019@10.100.4.6:5060> failed. Reason: Not Found
    22:17:15.390 [CM503010]: Making route(s) to <sip:218019@10.100.4.6:5060>
    22:17:15.328 [CM503001]: Call(51): Incoming call from Ext.21161 to <sip:218019@10.100.4.6:5060>
    22:17:15.015 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:17:14.859 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:17:14.812 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:17:12.578 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:17:12.562 [CM503002]: Call(11): Alerting sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
    22:17:12.359 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:16:57.453 Active calls counted toward license limit: [11,12]
    22:16:04.671 [MS105000] C:12.281: No RTP packets were received:remoteAddr=127.0.0.1:40752,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7404
    22:16:03.843 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:16:03.687 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:16:03.625 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:16:02.031 [MS105000] C:12.280: No RTP packets were received:remoteAddr=127.0.0.1:40748,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7400
    22:16:01.812 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:16:01.656 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:16:01.609 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:16:01.203 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:80000@127.0.0.1:5060]
    22:16:01.046 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154]
    22:16:00.984 [CM503010]: Making route(s) to <sip:21100@127.0.0.1:5060>
    22:15:58.718 [CM503007]: Call(11): Device joined: sip:80000@127.0.0.1:40600;rinstance=64dec8afde96f154
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,833
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    294
    I take it , this is the call scenario you are talking about.

    Are you trying to dial "9" and then get dialtone from the other PBX and then continue to "manually" dial a number?

    This...22:29:57.203 [CM503007]: Call(59): Device joined: sip:21801@10.100.4.63:5060;transport=udp
    22:29:57.187 [CM503007]: Call(59): Device joined: sip:10000@10.100.5.188:62007;rinstance=18700e4502732a8d
    seems to indicate that the extension and the trunk were actually connected together. Is the issue, that you are not hearing dialtone, using the 3CX softphone, when this happens?
     
  3. zhangjx99

    Joined:
    May 26, 2010
    Messages:
    51
    Likes Received:
    0
    Hi Leejor, thanks for your help.

    Are you trying to dial "9" and then get dialtone from the other PBX and then continue to "manually" dial a number?
    ==> JX: Yes, this is the case.

    This...22:29:57.203 [CM503007]: Call(59): Device joined: sip:21801@10.100.4.63:5060;transport=udp
    22:29:57.187 [CM503007]: Call(59): Device joined: sip:10000@10.100.5.188:62007;rinstance=18700e4502732a8d seems to indicate that the extension and the trunk were actually connected together. Is the issue, that you are not hearing dialtone, using the 3CX softphone, when this happens?
    ==> JX: once I dialed 9, there is 2 ring tone, then heard dial tone(voice is quite soft and not stable), then I continue to dial out the number, it became busy tone when the time I hit 3 or 4 more digit.

    ==> when I used IP phone(Yealink), no such issue, dial 9, there is 2 ring tone, followed dial tone, key in external mobile number, dial tone again, then can talk each other. ==> work perfectly.

    ==> BTW, I tried to use 3CX Voip Client 6.0.610, it can work. problem is that I am not able to configure "Use 3CX Tunnel" in this version.

    JX
     
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