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Outbond call failed from 3CXphone4

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zhangjx99

Joined
May 26, 2010
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Hi, we just setup the 3CX system(Pro version), installed with GWX4108 link to our current PBX system. we have added in outbond rule to redirect 9 to link PBX via GWX4108, which activated PSTN line, then we will able to dial mobile or any fixed line number. It is no issue to use IP Phone(Yealink 22P) by dialing 9# followed by destination #, however, we are not able to use softphone (3CXPhone4) to do so, log file attached, appreciate for your help. JX

22:30:02.312 Active calls counted toward license limit: [59]
22:29:57.203 [CM503007]: Call(59): Device joined: sip:[email protected]:5060;transport=udp
22:29:57.187 [CM503007]: Call(59): Device joined: sip:[email protected]:62007;rinstance=18700e4502732a8d
22:29:57.187 [CM505002]: Gateway:[DYS_GXW4108] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4108 (HW 1.1, Ch:8) 1.2.1.5] PBX contact: [sip:[email protected]:5060]
22:29:57.187 [CM503002]: Call(59): Alerting sip:[email protected]:5060;transport=udp
22:29:56.437 [CM503025]: Call(59): Calling PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp]
22:29:56.390 [CM503004]: Call(59): Route 1: PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp,Dev:sip:[email protected]:5062;transport=udp,Dev:sip:[email protected]:5064;transport=udp,Dev:sip:[email protected]:5066;transport=udp,Dev:sip:[email protected]:5068;transport=udp,Dev:sip:[email protected]:5070;transport=udp,Dev:sip:[email protected]:5072;transport=udp,Dev:sip:[email protected]:5074;transport=udp]
22:29:56.390 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:29:56.390 [CM505001]: Ext.10000: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:[email protected]:5060]
22:29:56.375 [CM503001]: Call(59): Incoming call from Ext.10000 to <sip:[email protected]:5060>
22:24:10.312 Active calls counted toward license limit: []
22:23:44.031 [MS105000] C:12.294: No RTP packets were received:remoteAddr=127.0.0.1:40806,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7012
22:23:43.093 [CM503008]: Call(12): Call is terminated
22:23:41.453 [MS105000] C:11.294: No RTP packets were received:remoteAddr=127.0.0.1:40804,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7010
22:23:40.906 [CM503008]: Call(11): Call is terminated
22:23:40.296 Active calls counted toward license limit: [11,12]
22:23:27.375 [MS105000] C:12.293: No RTP packets were received:remoteAddr=127.0.0.1:40802,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7008
22:23:26.812 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:26.796 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:23:26.796 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:26.640 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:26.593 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:26.593 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:23:25.875 [MS105000] C:11.293: No RTP packets were received:remoteAddr=127.0.0.1:40800,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7006
22:23:25.093 [MS105000] C:12.292: No RTP packets were received:remoteAddr=127.0.0.1:40798,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7004
22:23:24.875 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.875 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:23:24.875 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.718 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:24.656 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:24.656 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:23:24.281 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.250 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:23:24.250 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.093 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:24.046 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:24.046 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:23:22.750 [MS105000] C:11.292: No RTP packets were received:remoteAddr=127.0.0.1:40796,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7002
22:23:21.781 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:21.765 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:23:21.765 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:21.609 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:21.562 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:21.562 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:23:08.296 Active calls counted toward license limit: [11,12]
22:22:36.296 Active calls counted toward license limit: [11,12]
22:22:13.984 [MS105000] C:12.291: No RTP packets were received:remoteAddr=127.0.0.1:40794,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7000
22:22:12.968 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:12.953 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:22:12.953 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:12.796 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:12.750 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:12.750 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:22:11.875 [MS105000] C:11.291: No RTP packets were received:remoteAddr=127.0.0.1:40792,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7498
22:22:11.359 [MS105000] C:12.290: No RTP packets were received:remoteAddr=127.0.0.1:40790,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7496
22:22:11.046 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:11.031 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:22:11.031 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.875 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:10.812 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:10.812 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:22:10.437 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.421 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:22:10.421 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.265 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:10.203 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:10.203 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:22:08.562 [MS105000] C:11.290: No RTP packets were received:remoteAddr=127.0.0.1:40788,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7476
22:22:07.953 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:07.937 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:22:07.937 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:07.796 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:07.734 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:07.734 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:22:04.296 Active calls counted toward license limit: [11,12]
22:21:32.296 Active calls counted toward license limit: [11,12]
22:21:02.281 Active calls counted toward license limit: [11,12]
22:21:00.062 [MS105000] C:12.289: No RTP packets were received:remoteAddr=127.0.0.1:40786,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7462
22:20:59.140 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:20:59.125 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:20:59.125 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:20:58.968 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:20:58.906 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:20:58.906 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:20:57.953 [MS105000] C:11.289: No RTP packets were received:remoteAddr=127.0.0.1:40782,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7460
22:20:57.359 [MS105000] C:12.288: No RTP packets were received:remoteAddr=127.0.0.1:40780,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7458
22:20:57.203 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:20:57.187 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:20:57.187 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:28:58.312 Active calls counted toward license limit: []
22:27:54.312 Active calls counted toward license limit: []
22:26:50.312 Active calls counted toward license limit: []
22:25:46.312 Active calls counted toward license limit: []
22:24:42.312 Active calls counted toward license limit: []
22:23:44.031 [MS105000] C:12.294: No RTP packets were received:remoteAddr=127.0.0.1:40806,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7012
22:23:41.453 [MS105000] C:11.294: No RTP packets were received:remoteAddr=127.0.0.1:40804,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7010
22:23:40.296 Active calls counted toward license limit: [11,12]
22:23:26.812 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:26.796 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:26.593 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:25.875 [MS105000] C:11.293: No RTP packets were received:remoteAddr=127.0.0.1:40800,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7006
22:23:24.875 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.875 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.656 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:24.281 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.250 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:23:24.046 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:22.750 [MS105000] C:11.292: No RTP packets were received:remoteAddr=127.0.0.1:40796,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7002
22:23:21.765 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:23:21.609 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:23:21.562 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:22:36.296 Active calls counted toward license limit: [11,12]
22:22:12.968 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:12.953 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:12.750 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:11.875 [MS105000] C:11.291: No RTP packets were received:remoteAddr=127.0.0.1:40792,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7498
22:22:11.046 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:11.031 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.812 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:10.437 [CM503007]: Call(12): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.421 [CM503002]: Call(12): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:22:10.203 [CM503004]: Call(12): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:08.562 [MS105000] C:11.290: No RTP packets were received:remoteAddr=127.0.0.1:40788,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7476
22:22:07.937 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:22:07.796 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:22:07.734 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:21:32.296 Active calls counted toward license limit: [11,12]
22:21:00.062 [MS105000] C:12.289: No RTP packets were received:remoteAddr=127.0.0.1:40786,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7462
22:20:59.125 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:20:58.968 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:20:58.906 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:20:57.359 [MS105000] C:12.288: No RTP packets were received:remoteAddr=127.0.0.1:40780,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7458
22:20:57.187 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:20:57.031 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:20:56.984 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:20:56.578 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:20:56.421 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:20:56.359 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:59.484 Active calls counted toward license limit: [11,12]
22:17:33.765 [CM503007]: Call(54): Device joined: sip:[email protected]:5060;transport=udp
22:17:33.734 [CM505002]: Gateway:[DYS_GXW4108] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4108 (HW 1.1, Ch:8) 1.2.1.5] PBX contact: [sip:[email protected]:5060]
22:17:32.984 [CM503025]: Call(54): Calling PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp]
22:17:32.953 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:32.921 [CM503001]: Call(54): Incoming call from Ext.21161 to <sip:[email protected]:5060>
22:17:28.703 [CM503016]: Call(53): Attempt to reach <sip:[email protected]:5060> failed. Reason: Server Failure
22:17:28.609 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5074;transport=udp]
22:17:28.500 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5072;transport=udp]
22:17:28.406 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5070;transport=udp]
22:17:28.296 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5068;transport=udp]
22:17:28.187 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5066;transport=udp]
22:17:28.093 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5064;transport=udp]
22:17:27.984 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5062;transport=udp]
22:17:27.921 [CM503025]: Call(53): Calling PSTNline:mad:(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp]
22:17:27.890 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:27.875 [CM503001]: Call(53): Incoming call from Ext.21161 to <sip:[email protected]:5060>
22:17:20.875 [CM503020]: Normal call termination. Reason: Not found
22:17:20.875 [CM503014]: Call(52): No known route to target: <sip:[email protected]:5060>
22:17:20.875 [CM505001]: Ext.21161: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:[email protected]:5060]
22:17:18.687 [MS105000] C:12.283: No RTP packets were received:remoteAddr=127.0.0.1:40760,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7412
22:17:17.656 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:17:17.515 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:17:17.453 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:16.000 [MS105000] C:12.282: No RTP packets were received:remoteAddr=127.0.0.1:40756,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7408
22:17:15.640 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:17:15.468 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:17:15.437 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:15.406 [CM503016]: Call(51): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Found
22:17:15.390 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:15.328 [CM503001]: Call(51): Incoming call from Ext.21161 to <sip:[email protected]:5060>
22:17:15.015 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:17:14.859 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:17:14.812 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:17:12.578 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
22:17:12.562 [CM503002]: Call(11): Alerting sip:[email protected]:40600;rinstance=64dec8afde96f154
22:17:12.359 [CM503004]: Call(11): Route 1: Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:16:57.453 Active calls counted toward license limit: [11,12]
22:16:04.671 [MS105000] C:12.281: No RTP packets were received:remoteAddr=127.0.0.1:40752,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7404
22:16:03.843 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:16:03.687 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:16:03.625 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:16:02.031 [MS105000] C:12.280: No RTP packets were received:remoteAddr=127.0.0.1:40748,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7400
22:16:01.812 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:16:01.656 [CM503025]: Call(11): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:16:01.609 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:16:01.203 [CM505001]: Ext.80000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
22:16:01.046 [CM503025]: Call(12): Calling Ext:Ext.80000@[Dev:sip:[email protected]:40600;rinstance=64dec8afde96f154]
22:16:00.984 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:15:58.718 [CM503007]: Call(11): Device joined: sip:[email protected]:40600;rinstance=64dec8afde96f154
 
zhangjx99 said:
22:30:02.312 Active calls counted toward license limit: [59]
22:29:57.203 [CM503007]: Call(59): Device joined: sip:[email protected]:5060;transport=udp
22:29:57.187 [CM503007]: Call(59): Device joined: sip:[email protected]:62007;rinstance=18700e4502732a8d
22:29:57.187 [CM505002]: Gateway:[DYS_GXW4108] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4108 (HW 1.1, Ch:8) 1.2.1.5] PBX contact: [sip:[email protected]:5060]
22:29:57.187 [CM503002]: Call(59): Alerting sip:[email protected]:5060;transport=udp
22:29:56.437 [CM503025]: Call(59): Calling PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp]
22:29:56.390 [CM503004]: Call(59): Route 1: PSTNline:9@(Ln.21801@DYS_GXW4108)@[Dev:sip:[email protected]:5060;transport=udp,Dev:sip:[email protected]:5062;transport=udp,Dev:sip:[email protected]:5064;transport=udp,Dev:sip:[email protected]:5066;transport=udp,Dev:sip:[email protected]:5068;transport=udp,Dev:sip:[email protected]:5070;transport=udp,Dev:sip:[email protected]:5072;transport=udp,Dev:sip:[email protected]:5074;transport=udp]
22:29:56.390 [CM503010]: Making route(s) to <sip:[email protected]:5060>
22:29:56.390 [CM505001]: Ext.10000: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:[email protected]:5060]
22:29:56.375 [CM503001]: Call(59): Incoming call from Ext.10000 to <sip:[email protected]:5060>

I take it , this is the call scenario you are talking about.

Are you trying to dial "9" and then get dialtone from the other PBX and then continue to "manually" dial a number?

This...22:29:57.203 [CM503007]: Call(59): Device joined: sip:[email protected]:5060;transport=udp
22:29:57.187 [CM503007]: Call(59): Device joined: sip:[email protected]:62007;rinstance=18700e4502732a8d
seems to indicate that the extension and the trunk were actually connected together. Is the issue, that you are not hearing dialtone, using the 3CX softphone, when this happens?
 
Hi Leejor, thanks for your help.

Are you trying to dial "9" and then get dialtone from the other PBX and then continue to "manually" dial a number?
==> JX: Yes, this is the case.

This...22:29:57.203 [CM503007]: Call(59): Device joined: sip:[email protected]:5060;transport=udp
22:29:57.187 [CM503007]: Call(59): Device joined: sip:[email protected]:62007;rinstance=18700e4502732a8d seems to indicate that the extension and the trunk were actually connected together. Is the issue, that you are not hearing dialtone, using the 3CX softphone, when this happens?
==> JX: once I dialed 9, there is 2 ring tone, then heard dial tone(voice is quite soft and not stable), then I continue to dial out the number, it became busy tone when the time I hit 3 or 4 more digit.

==> when I used IP phone(Yealink), no such issue, dial 9, there is 2 ring tone, followed dial tone, key in external mobile number, dial tone again, then can talk each other. ==> work perfectly.

==> BTW, I tried to use 3CX Voip Client 6.0.610, it can work. problem is that I am not able to configure "Use 3CX Tunnel" in this version.

JX
 
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