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Outbound call problem

Discussion in '3CX Phone System - General' started by imark015, Feb 8, 2014.

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  1. imark015

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    Heyall,

    I have an Aastra 6730i Phone configured with 3cx.
    Internal calls work perfectly.
    When i "internally" call to my softphone on iOS, ( wheb i am using cellular network ) It works perfectly. Sound on both sides.

    But when i call from the outside number i got from my voip provider, the connection is there, but i dont have any sound. Not at all.
    Same when i try to call outside from the aastra. Calling outbound and receiving calls work perfectly at the softphone.

    What am i doing wrong>?

    Thanks,

    Mark
     
  2. leejor

    leejor Well-Known Member

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    So...you mean that any incoming call, from your VoIP provider, has no audio, when answered on either device?

    Be sure that all the necessary ports are forwarded in your router. There may also be a setting, or some other issue/conflict within your router depending on make/model/features.

    Run the 3CX firewall check and be sure that all tests pass.
     
  3. imark015

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    I do have audio from my softphone.
    Just not from the Aastra phone.

    Internal from my softphone to the aastra and reverse is working perfectly fine.
     
  4. imark015

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    I am running a firewall check right now from the 3cx application.

    I'll post the results.
     
  5. imark015

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    Result: Success: Firewall check passed. This configuration is supported
     
  6. leejor

    leejor Well-Known Member

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    So the issue is only when using the Aastra and placing/receiving outside calls then?

    If that is the case then I would suspect a Codec issue. The 3CX log, of the call (perhaps verbose mode) may show this.
     
  7. imark015

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    How can this be a codec issue?

    Anyway, do you have a suggestion to set it up?

    And, i found some provisioning templates here : https://www.888voip.com/support/index.php?/Knowledgebase/Article/View/150/10/3cx-templates-for-aastra-6730i6731i

    These are crashing, When i try to set up an extention it says the files are wrong.
    Any idea if there are any templates for 3cx 12?
     
  8. imark015

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    btw, i mean to set up a codec. what codec should i use?
     
  9. leejor

    leejor Well-Known Member

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    I'm afraid that I can't help you with auto provisioning, I manually provision all my devices and unfortunately I don't have any Aastra sets. Someone else may be able to help you out with that.

    The most common Codecs for good quality calls, where bandwidth is not a concern, are G711a or G711u. With most devices (and the 3CX trunks) you can chose which Codec will be available. When a connection is made a negotiation happens that selects a Codec from the list agreeable to both ends. 3CX will usually transcode if there is no common Codec between endpoints.

    Again, check the 3CX logs right after a "failed" Aastra call for any error messages. there may be something else at play here, but I'm now suspecting that it is a configuration issue with your Aastra set.
     
  10. imark015

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    I restored the factory settings of the phone, ill set it up again, and ill post the log.

    I hope you can help me with that.

    Ill get back :)

    Thanks
     
  11. imark015

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    Code:
    08-Feb-2014 21:58:16.946   L:12.2[Line:10000>>0628359823]: Terminating targets, reason:
    08-Feb-2014 21:58:16.946   Leg L:12.2[Line:10000>>0628359823] is terminated: Cause: BYE from PBX
    08-Feb-2014 21:58:16.946   Terminated from <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6 to "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15; reason: LocalBye
    08-Feb-2014 21:58:16.946   L:12.2[Line:10000>>0628359823] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=7833992074385725 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    BYE sip:31628359823@83.143.188.182 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-7833992074385725-1---d8754z-;rport
    Max-Forwards: 70
    Route: <sip:[2001:4D78:500:500:0:0:0:1];lr;r2=on;ftag=fb231c15;did=025.0b15cac7>
    Route: <sip:83.143.188.165;r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Contact: <sip:31337115757@5.200.12.75:5060>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 3 BYE
    Content-Length: 0
    08-Feb-2014 21:58:16.946   SendMsg from "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15 to <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    08-Feb-2014 21:58:16.946   [CM503008]: Call(C:12): Call is terminated
    08-Feb-2014 21:58:16.946   L:12.2[Line:10000>>0628359823]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    08-Feb-2014 21:58:16.945   Blocking refers for the Call(C:12)
    08-Feb-2014 21:58:16.945   Call(C:12) is terminated
    08-Feb-2014 21:58:16.944   L:12.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
    08-Feb-2014 21:58:16.944   Leg L:12.1[Extn] is terminated: Cause: BYE from 62.238.193.252:5060
    08-Feb-2014 21:58:16.943   L:12.1[Extn] got Terminated Recv Req BYE from 62.238.193.252:5060 tid=19f6b839337fb95d7 Call-ID=70f3b45b0a1a65c3:
    BYE sip:0628359823@5.200.12.75:5060 SIP/2.0
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bK19f6b839337fb95d7
    Max-Forwards: 70
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25198 BYE
    Proxy-Authorization: Digest username="101",realm="3CXPhoneSystem",nonce="414d535c09072b5279:39ec0455d0e7929e1ef1be63ce7d639e",uri="sip:0628359823@5.200.12.75:5060",response="e6e0612e07136abc5176ccb3cc072468",algorithm=MD5
    User-Agent: Aastra 6730i/3.2.2.2077
    Content-Length: 0
    08-Feb-2014 21:58:16.942   Terminated from "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14 to <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03; reason: RemoteBye
    08-Feb-2014 21:58:16.942   L:12.1[Extn] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=19f6b839337fb95d7 Call-ID=70f3b45b0a1a65c3:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bK19f6b839337fb95d7
    Contact: <sip:0628359823@5.200.12.75:5060>
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25198 BYE
    Content-Length: 0
    08-Feb-2014 21:58:16.942   SendMsg from <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03 to "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    08-Feb-2014 21:58:11.609   Currently active calls - 1: [12]
    08-Feb-2014 21:58:11.012   Session 746 of leg L:12.1[Extn] is confirmed
    08-Feb-2014 21:58:11.012   L:12.1[Extn] got Confirmed Recv Req ACK from 62.238.193.252:5060 tid=820ec7337adf9305b Call-ID=70f3b45b0a1a65c3:
    ACK sip:0628359823@5.200.12.75:5060 SIP/2.0
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bK820ec7337adf9305b
    Max-Forwards: 70
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25197 ACK
    Proxy-Authorization: Digest username="101",realm="3CXPhoneSystem",nonce="414d535c09072b5279:39ec0455d0e7929e1ef1be63ce7d639e",uri="sip:0628359823@5.200.12.75:5060;user=phone",response="a20d1eb0fff60ddae33e7a5d9bf879e5",algorithm=MD5
    User-Agent: Aastra 6730i/3.2.2.2077
    Content-Length: 0
    08-Feb-2014 21:58:11.012   ConnCfmd from "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14 to <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    08-Feb-2014 21:58:10.824   [CM503007]: Call(C:12): Line:10000>>0628359823 has joined, contact <sip:31337115757@sip1.budgetphone.nl:5060>
    08-Feb-2014 21:58:10.823   [CM503007]: Call(C:12): Extn:101 has joined, contact <sip:101@62.238.193.252:5060>
    08-Feb-2014 21:58:10.823   ~Target=VoIPline:0628359823@(Ln.10000@Budgetphone)
    08-Feb-2014 21:58:10.823   Session 746 of leg L:12.1[Extn] is connected
    08-Feb-2014 21:58:10.823   L:12.1[Extn] got Connected.UAS Send 200/INVITE from 0.0.0.0:0 tid=cdf07cbdcc5d49d33 Call-ID=70f3b45b0a1a65c3:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bKcdf07cbdcc5d49d33
    Contact: <sip:0628359823@5.200.12.75:5060>
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25197 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CXPhoneSystem 12.0.33517.465 (33463)
    Content-Length: 246
    
    v=0
    o=3cxPS 466758926336 297359376385 IN IP4 5.200.12.75
    s=3cxPS Audio call
    c=IN IP4 5.200.12.75
    t=0 0
    m=audio 9000 RTP/AVP 8 9 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    08-Feb-2014 21:58:10.823   Connected(UAS) from "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14 to <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    08-Feb-2014 21:58:10.823   L:12.1[Extn] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=cdf07cbdcc5d49d33 Call-ID=70f3b45b0a1a65c3:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bKcdf07cbdcc5d49d33
    Contact: <sip:0628359823@5.200.12.75:5060>
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25197 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 246
    
    v=0
    o=3cxPS 466758926336 297359376385 IN IP4 5.200.12.75
    s=3cxPS Audio call
    c=IN IP4 5.200.12.75
    t=0 0
    m=audio 9000 RTP/AVP 8 9 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    08-Feb-2014 21:58:10.822   SendMsg from <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03 to "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    08-Feb-2014 21:58:10.822   [MS010003] C:12.2:Cannot resolve media address '2001:4d78:500:500::1'. Media is rejected
    08-Feb-2014 21:58:10.822   MSLogReports
    08-Feb-2014 21:58:10.821   ~Target=VoIPline:0628359823@(Ln.10000@Budgetphone)
    08-Feb-2014 21:58:10.821   ~Route=Dev:sip:31337115757@sip1.budgetphone.nl:5060
    08-Feb-2014 21:58:10.821   ~Target=VoIPline:0628359823@(Ln.10000@Budgetphone)
    08-Feb-2014 21:58:10.821   ~Route=Dev:sip:31337115757@sip1.budgetphone.nl:5060
    08-Feb-2014 21:58:10.821   L:12.1[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
    08-Feb-2014 21:58:10.821   ~Route=Dev:sip:31337115757@sip1.budgetphone.nl:5060
    08-Feb-2014 21:58:10.821   L:12.2[Line:10000>>0628359823] has joined to L:12.1[Extn]
    08-Feb-2014 21:58:10.821   Session 749 of leg L:12.2[Line:10000>>0628359823] is connected
    08-Feb-2014 21:58:10.821   L:12.2[Line:10000>>0628359823] got Connected.UAC Recv 200/INVITE from 2001:4d78:500:500::1:5060 tid=d435185f92203357 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP [2002:5c8:c4b::5c8:c4b]:5060;received=2002:5C8:C4B:0:0:0:5C8:C4B;branch=z9hG4bK-d8754z-d435185f92203357-1---d8754z-;rport=5060
    Record-Route: <sip:83.143.188.165;r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Record-Route: <sip:[2001:4D78:500:500:0:0:0:1];r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Contact: <sip:31628359823@83.143.188.182>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: Asterisk PBX
    Content-Length: 316
    
    v=0
    o=root 8641 8641 IN IP6 2001:4d78:500:500::1
    s=session
    c=IN IP6 2001:4d78:500:500::1
    t=0 0
    m=audio 27860 RTP/AVP 8 0 3 9 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    a=sendrecv
    a=nortpproxy:yes
    08-Feb-2014 21:58:10.821   Connected(UAC) from <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6 to "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    08-Feb-2014 21:58:10.820   Remote SDP is set for leg L:12.2[Line:10000>>0628359823]
    08-Feb-2014 21:58:10.820   Answer SDP arrived on Leg L:12.2[Line:10000>>0628359823];
    OnAnswer Recv 200/INVITE from 2001:4d78:500:500::1:5060 tid=d435185f92203357 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP [2002:5c8:c4b::5c8:c4b]:5060;received=2002:5C8:C4B:0:0:0:5C8:C4B;branch=z9hG4bK-d8754z-d435185f92203357-1---d8754z-;rport=5060
    Record-Route: <sip:83.143.188.165;r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Record-Route: <sip:[2001:4D78:500:500:0:0:0:1];r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Contact: <sip:31628359823@83.143.188.182>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: Asterisk PBX
    Content-Length: 316
    
    v=0
    o=root 8641 8641 IN IP6 2001:4d78:500:500::1
    s=session
    c=IN IP6 2001:4d78:500:500::1
    t=0 0
    m=audio 27860 RTP/AVP 8 0 3 9 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    a=sendrecv
    a=nortpproxy:yes
    08-Feb-2014 21:58:10.820   L:12.2[Line:10000>>0628359823] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=4141be168219df15 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    ACK sip:31628359823@83.143.188.182 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-4141be168219df15-1---d8754z-;rport
    Max-Forwards: 70
    Route: <sip:[2001:4D78:500:500:0:0:0:1];lr;r2=on;ftag=fb231c15;did=025.0b15cac7>
    Route: <sip:83.143.188.165;r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Contact: <sip:31337115757@5.200.12.75:5060>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 2 ACK
    Proxy-Authorization: Digest username="31337115757",realm="sip1.budgetphone.nl",nonce="52f69b883962864d1ba70d06756dfcb1ce63b15c",uri="sip:0628359823@sip1.budgetphone.nl:5060",response="fdc10d528713ea54953fde7fc08cbd45",algorithm=MD5
    Content-Length: 0
    08-Feb-2014 21:58:10.820   SendMsg from "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15 to <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    08-Feb-2014 21:57:56.090   L:12.1[Extn] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=cdf07cbdcc5d49d33 Call-ID=70f3b45b0a1a65c3:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bKcdf07cbdcc5d49d33
    Contact: <sip:0628359823@5.200.12.75:5060;user=phone>
    To: <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25197 INVITE
    Content-Length: 0
    08-Feb-2014 21:57:56.090   SendMsg from <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03 to "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    08-Feb-2014 21:57:56.090   Provisional response arrived for session 749 of Leg L:12.2[Line:10000>>0628359823]
    08-Feb-2014 21:57:56.090   L:12.2[Line:10000>>0628359823] got Provisional Recv 180/INVITE from 2001:4d78:500:500::1:5060 tid=d435185f92203357 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP [2002:5c8:c4b::5c8:c4b]:5060;received=2002:5C8:C4B:0:0:0:5C8:C4B;branch=z9hG4bK-d8754z-d435185f92203357-1---d8754z-;rport=5060
    Record-Route: <sip:83.143.188.165;r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Record-Route: <sip:[2001:4D78:500:500:0:0:0:1];r2=on;lr;ftag=fb231c15;did=025.0b15cac7>
    Contact: <sip:31628359823@83.143.188.182>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
    Supported: replaces
    User-Agent: Asterisk PBX
    Content-Length: 0
    08-Feb-2014 21:57:56.090   Provisional(180) from <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6 to "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    08-Feb-2014 21:57:56.090   [CM505003]: Provider:[Budgetphone] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [GW02] PBX contact: [sip:31337115757@5.200.12.75:5060]
    08-Feb-2014 21:57:56.090   [CM503002]: Call(C:12): Alerting Line:10000>>0628359823 by contact <sip:31337115757@sip1.budgetphone.nl:5060>
    08-Feb-2014 21:57:56.089   Tenant's phonebook has failed to load!
    08-Feb-2014 21:57:56.089   Looking for phone number 0628359823 in tenant's 'default' phonebook
    08-Feb-2014 21:57:56.088   UacSession 749 has formed leg L:12.2[Line:10000>>0628359823]
    08-Feb-2014 21:57:56.088   Answer from <sip:0628359823@sip1.budgetphone.nl:5060>;tag=as126010d6 to "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    08-Feb-2014 21:57:54.568   [CM503025]: Call(C:12): Calling T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060] for L:12.1[Extn]
    08-Feb-2014 21:57:54.568   Route to L:12.2[Line:10000>>0628359823] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=2e1b2d30d31be250 Call-ID=ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.:
    INVITE sip:0628359823@sip1.budgetphone.nl:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-2e1b2d30d31be250-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:31337115757@5.200.12.75:5060>
    To: <sip:0628359823@sip1.budgetphone.nl:5060>
    From: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;tag=fb231c15
    Call-ID: ODI5M2UyYWE0ZThhZWIxNzA1MjIxYWY1OWNiMDdmZGY.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 331
    Remote-Party-ID: "31337115757"<sip:31337115757@sip1.budgetphone.nl:5060>;party=calling
    
    v=0
    o=3cxPS 472731615232 321870888961 IN IP4 5.200.12.75
    s=3cxPS Audio call
    c=IN IP4 5.200.12.75
    t=0 0
    m=audio 9002 RTP/AVP 0 9 8 3 99 110 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:99 SPEEX/8000
    a=rtpmap:110 iLBC/8000
    a=rtpmap:101 telephone-event/8000
    a=sendrecv
    08-Feb-2014 21:57:54.568   Dev(1):[sip:31337115757@sip1.budgetphone.nl:5060 / 31337115757]: PBX contact is resolved to public IP: <sip:31337115757@5.200.12.75:5060>
    08-Feb-2014 21:57:54.467   Outbound URI is used: sip:83.143.188.165;lr;ftag=as31c52b24;did=cba.ec1c759
    08-Feb-2014 21:57:54.467   Added leg L:12.2[Line:10000>>0628359823]
    08-Feb-2014 21:57:54.465   [Flow] Call(C:12): making call from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503027]: Call(C:12): From: Extn:101 ("101" <sip:101@5.200.12.75:5060>)  to  T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503004]: Call(C:12): Route 3: from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   Line limit check: Current # of calls for line Lc:10000(@Budgetphone[<sip:31337115757@sip1.budgetphone.nl:5060>]) is 0; limit is 4
    08-Feb-2014 21:57:54.465   [Flow] Call(C:12): making call from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503027]: Call(C:12): From: Extn:101 ("101" <sip:101@5.200.12.75:5060>)  to  T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503004]: Call(C:12): Route 2: from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   Line limit check: Current # of calls for line Lc:10000(@Budgetphone[<sip:31337115757@sip1.budgetphone.nl:5060>]) is 0; limit is 4
    08-Feb-2014 21:57:54.465   [Flow] Call(C:12): making call from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503027]: Call(C:12): From: Extn:101 ("101" <sip:101@5.200.12.75:5060>)  to  T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   [CM503004]: Call(C:12): Route 1: from L:12.1[Extn] to T:Line:10000>>0628359823@[Dev:sip:31337115757@sip1.budgetphone.nl:5060]
    08-Feb-2014 21:57:54.465   Line limit check: Current # of calls for line Lc:10000(@Budgetphone[<sip:31337115757@sip1.budgetphone.nl:5060>]) is 0; limit is 4
    08-Feb-2014 21:57:54.465   Call(C:12): Call from Extn:101 to 0628359823 matches outbound rule 'BP'
    08-Feb-2014 21:57:54.465   [Flow] Call(C:12): has built target endpoint: Out#:>>Rule{BP}>>0628359823 for call from L:12.1[Extn]
    08-Feb-2014 21:57:54.465   [Flow] Target endpoint for 0628359823 is Out#:>>Rule{BP}>>0628359823
    08-Feb-2014 21:57:54.465   Selected prefix: 0
    08-Feb-2014 21:57:54.465   Looking for outbound rule: dialed = [0628359823], processed: [0628359823]; from-ext:
    08-Feb-2014 21:57:54.465   [Flow] Building target endpoint to 0628359823 from "101" <sip:101@5.200.12.75:5060>
    08-Feb-2014 21:57:54.465   [CM503010]: Call(C:12): Making route(s) from Extn:101 to <sip:0628359823@5.200.12.75:5060>
    08-Feb-2014 21:57:54.465   Remote SDP is set for leg L:12.1[Extn]
    08-Feb-2014 21:57:54.465   OnOffer from "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    08-Feb-2014 21:57:54.465   [CM505001]: Endpoint Extn:101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Aastra 6730i/3.2.2.2077] PBX contact: [sip:101@5.200.12.75:5060]
    
    page 2

    Code:
    08-Feb-2014 21:57:54.462   Inbound DID: ''; Phonebook Name: ''
    08-Feb-2014 21:57:54.462   [CM500002]: Call(C:12): Info on incoming INVITE from Extn:101:
    Invite-IN Recv Req INVITE from 62.238.193.252:5060 tid=cdf07cbdcc5d49d33 Call-ID=70f3b45b0a1a65c3:
    INVITE sip:0628359823@5.200.12.75:5060;user=phone SIP/2.0
    Via: SIP/2.0/UDP 62.238.193.252;branch=z9hG4bKcdf07cbdcc5d49d33
    Max-Forwards: 70
    Route: <sip:5.200.12.75:5060;lr>
    Contact: "101"<sip:101@62.238.193.252:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-1000-8000-00085D3193C1>"
    To: <sip:0628359823@5.200.12.75:5060;user=phone>
    From: "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14
    Call-ID: 70f3b45b0a1a65c3
    CSeq: 25197 INVITE
    Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK, SUBSCRIBE, INFO
    Content-Type: application/sdp
    Proxy-Authorization: Digest username="101",realm="3CXPhoneSystem",nonce="414d535c09072b5279:39ec0455d0e7929e1ef1be63ce7d639e",uri="sip:0628359823@5.200.12.75:5060;user=phone",response="a20d1eb0fff60ddae33e7a5d9bf879e5",algorithm=MD5
    Supported: path, 100rel, replaces
    User-Agent: Aastra 6730i/3.2.2.2077
    Allow-Events: talk, hold, conference, LocalModeStatus
    Content-Length: 318
    
    v=0
    o=MxSIP 0 1 IN IP4 62.238.193.252
    s=SIP Call
    c=IN IP4 62.238.193.252
    t=0 0
    m=audio 3000 RTP/AVP 8 110 111 9 101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:110 PCMU/16000
    a=rtpmap:111 PCMA/16000
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    a=silenceSupp:on - - - -
    a=fmtp:101 0-15
    a=ptime:30
    a=sendrecv
    08-Feb-2014 21:57:54.462   [CM503001]: Call(C:12): Incoming call from Extn:101 to <sip:0628359823@5.200.12.75:5060>
    08-Feb-2014 21:57:54.364   Outbound URI is used: sip:101@62.238.193.252:5060;transport=udp
    08-Feb-2014 21:57:54.364   IncomingCall: C:12 from <sip:101@5.200.12.75:5060> to <sip:0628359823@5.200.12.75:5060>
    08-Feb-2014 21:57:54.364   Added leg L:C:12.1[No endpoint yet]
    08-Feb-2014 21:57:54.363   UasSession 746 started
    08-Feb-2014 21:57:54.363   Call from "101"<sip:101@5.200.12.75:5060>;tag=59948e5f14 to <sip:0628359823@5.200.12.75:5060;user=phone>;tag=a60aee03
     
  12. imark015

    Joined:
    Feb 6, 2014
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    I got it fixed! Thanks !:)
     
  13. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,105
    Likes Received:
    329
    So what did you do?

    The only error I can see in the logs is this...

     
  14. imark015

    Joined:
    Feb 6, 2014
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    I installed version 11, and that got my auto provisioning working, and it got my voice working. I dont know what changed exactly, but i got it fixed by downgrading. lol.
     
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