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Outbound Call Rules

Discussion in '3CX Phone System - General' started by Martink, Jul 18, 2008.

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  1. Martink

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    I got 4 PSTN lines thru Patton 4114.
    Only on one line, we have long distance.
    Any idea how to route long distance calls to this specific line???
     
  2. alonchu

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    I would think to create a rule of dialing
    e.g. anything that starts with 1201 goes through lines 1-3 everything else through line 4. This way line 4 is always free to take long distance calls.

    Good Luck,

    Let me know how it turns out.

    Alon
     
  3. Martink

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    Alon

    There is no choice line 1-3.
    Only choice I have is Gateway wich has 4 lines.
     
  4. alonchu

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    ah... I thought you were asking for the logic behind the rule.

    I have no idea how to help you there.

    Would love to know what you did, I have a similar problem.

    In my case we are using different suppliers, so I don't think I will have this issue.


    Good Luck!!!

    Alon
     
  5. alonchu

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    Is it possible to remove the one line from that gateway.
    and add it as a separate gateway?

    That way it would open a choice for you.

    (You may have to separate all 4 lines into separate gateways)
    Try it, let me know.
     
  6. Anonymous

    Anonymous Guest

    Yes, however this is unsupported and is known to generate problems.
     
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