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Outbound call thru via DID-Number

Discussion in '3CX Phone System - General' started by 3cxisti, Jan 16, 2013.

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  1. 3cxisti

    Dec 11, 2012
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    we have some german DID-Number we used with Asterisk (PBXes) to make Call Thru.

    We called the number, we heard the dial tone, number entered and closed with "#" and the call was set up. It was very easy.

    I have read this article https://sites.google.com/a/3cx.com/3cx-wiki/documentation/architecture/inbound-calls

    It helps me not really. Have somebody some experiences how to make it in the vers. 11.

    The outbound call should use the same outbound call rules as the internal extensions.

    Thank you very much for the help.

    Best regards

  2. leejor

    leejor Well-Known Member

    Jan 22, 2008
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    I'm not really sure what you mean by this.
    In 3CX you need to create outbound rules, matching the number(s) dialled, then pointing to an outside trunk. This match can be by digit length, or by matching various prefix digits, along with the length of the number.
    Any external number , dialled by an extension, will attempt a match in the outbound rules. If one is not found, the call will fail and you will have a log, showing as much, in 3CX.

    Provide an example of a number you are dialling, and what you want to have go out on the trunk.
  3. craigreilly

    craigreilly Well-Known Member

    Feb 1, 2012
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    Sounds to me that there are some dids
    1 is assigned to the German group
    They need to make calls with that outgoing did number as the outbound caller Id
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