Outbound Call

Discussion in '3CX Phone System - General' started by Sakib, Dec 22, 2006.

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  1. Sakib

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    How to Dial a Outbound call using a VoIP Gateway?? if someone whishes to dial a PSTN number from the 3CX network doent he have to dial a number before to access the PSTN line ?? Okey I have added a VoIP gateway for test purpose but i am kinda blind how to dial a out bound PSTN number from the network. Please help.
     
  2. Nick Galea

    Nick Galea Site Admin

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    Prefix

    To make an outbound call, you would have to enter a prefix. By default this prefix is zero - and this will be associated with the first VOIP Gateway you configured. You can go to the outbound rules section and configure this differently if you want.
     
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  3. Sakib

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    Re: Prefix

    Dear Admin Thanks for your reply. I was wondering if you could give me an Example Call Rule for out bounds. I would like to set number 9 as a prefix to use the VoIP gateway for outbound calls. Sorry for being confused. Your help is much appreciated.
     
  4. Nick Galea

    Nick Galea Site Admin

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    Call Rule

    Of course!

    1. Create a new outbound rule
    2. Give it a name
    3. enter number 9 in Calls starting with
    4. Select VOIP Gateway or VOIP provider you want to use for calls
    5. Enter "r" in the transform mask - this will remove the 9 from the number to dial.

    OK to continue and you should be all set...
     
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