Solved Outbound Caller ID - 3CX with Callcentric

Discussion in '3CX Phone System - General' started by ajohnson443, Aug 26, 2017.

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  1. ajohnson443

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    I have multiple DID's configured on my 3CX system. I need for some of them to send the caller-id specific to that extension instead of the pilot number configured on the callcentric trunk extension.

    I am using 3CX PBX Version 15.5.5.

    My VoIP trunk is a callcentric trunk with caller-id set to the primary business DID

    My 3CX outbound parameters have been set as requested by Callcentric:
    P-Asserted Identity : User Part - “OutboundCallerId”
    P-Asserted Identity : Host Part - “OutHostPort”

    The problem seems to be limited to a couple of analog extensions hanging off Cisco SPA122's

    The SPA122s register just fine, inbound and outbound calling works fine. I just can't figure out how to make the correct caller-id pass from those extensions.

    Any ideas?
     
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  2. ajohnson443

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    Ok - Figured it out.. It was my mistake lol....

    In the caller ID settings per extension you MUST use ALL 11 digits of the outbound caller-id.. I had accidentally forgotten to add the "1" before the area code... DOH! :oops::oops:

    I'll leave this post up for any other 3CX newbies ;)
     
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