Outbound Caller ID format

Discussion in '3CX Phone System - General' started by bolive, Apr 30, 2014.

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  1. bolive

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    Hello everyone

    I am trying to set the outbound caller id with a name and number. Does anyone know the format?

    Thanks
    Brian
     
  2. leejor

    leejor Well-Known Member

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    The format, for where? In north America, it's usually a 10 digit number.

    Many providers do not allow you the option of sending a name.
     
  3. bolive

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    Sorry yes we are in north America. If my provider does allow it, is there a special format for the outbound caller id field?
     
  4. leejor

    leejor Well-Known Member

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    Caller name, over the PSTN network, is usually limited to 15 characters. I would stick with using only the 26 letters, and zero to 9 , as well as a space. Some receiving devices have been discovered, in the past, to have issues when any punctuation characters are used. You are best to confirm all of this with your provider.
     
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