outbound caller ID / other ISDN line / MSN

Discussion in '3CX Phone System - General' started by georgi0, Mar 17, 2017.

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  1. georgi0

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    hello

    i have a patton SN4120 with 2 isdn lines setup on 3CX V.15

    is there a way for certain extensions to go outbound from the 2nd ISDN line number or another MSN set. I cant find anything else than going out from the main trunk number that i have set ?

    this is a big problem i am facing.

    thanks
     
  2. JasonNadeau

    JasonNadeau Member

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    You want to manually setup routing in the Patton. I find the easiest way is to use a prefix. (lets say adding 9 would use 2nd ISDN line, without uses 1st - You can setup 3cx outbound rules to automatically add the 9 for extensions that should use the 2nd line)

    In the Patton : Telephony / Call Router / routing table / something along the lines of RT_SIP_TO_ISDN

    Here's an example from a Patton FXO gateway (don't have any ISDN) where I route 4 digit numbers starting with a 3 to FXO-0 and 4 digit numbers starting with a 1 to FXO-1. You'll want something along the same lines, but not 4 digits and probably not the prefixes I used (this was a special scenario).

    upload_2017-3-17_9-28-36.png

    You can always ask Patton for a hand, this is more in their court that in 3CX's ...

    Hope this helps !
     
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