Outbound Caller-ID to SIP.US provider 404 not found

Discussion in '3CX Phone System - General' started by schampeau, Apr 24, 2013.

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  1. schampeau

    Mar 3, 2013
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    When making a call from my CX3 station to my cellphone I receive the provider billing SIP trunk number instead of what I programmed in (other) tab caller-id section of extension. The call process fine just not the caller-id I want.

    When I modify outbound parameters (From : User part ) to OutboundCallerID taken from extension and dial-out I get 404 not found with this message from eventlog.

    Call or Registration to 17149485555@(Ln.10005@SIP.US) has failed. [ V4 UDP target domain=unspecified mFlowKey=852 ] replied: 404 Not Found; from IP:

    The provider is concerned about (Ln.1005@SIP.US) it should be: gw1.sip.us.

    It appears that the caller-id is seen by the carrier via in sip element (From: User part) (recommended by carrier)

    I have also tried various combination in manipulating the SIP elements seen posted in help i.e. callernum etc.

    What is the best way to troubleshoot this? :S

    Any help will greatly be appreciated
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