Outbound Caller ID

Discussion in '3CX Phone System - General' started by gmintoff, Sep 15, 2011.

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  1. gmintoff

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    I am having a little problem in sending the outbound caller id when doing external calls.

    I am using the following version v10.0.20401.1947 SP.2 as a freeware for testing.

    I have set the Outbound Caller ID in Extension Status\Other to be the full number. Any other setting that i should be looking at.

    Any help would be greatly appreciated.

    Thanks

    Glenn
     
  2. eagle2

    eagle2 Well-Known Member

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    Check the outbound parameters settings for the provider - use ID sent for From: user part and Contact:

    Regards
     
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  3. leejor

    leejor Well-Known Member

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    What type of service are you using for your outbound calls? Changing outbound caller ID will only work on VoIP trunks AND only if your provider allows (supports) it.
     
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