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outbound calls broadvoice

Discussion in '3CX Phone System - General' started by ncwtech, Mar 10, 2008.

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  1. ncwtech

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    3CX Phone System Version5.0.3790.0
    LinkSys SPA942
    Grandstream 1404

    Since upgrading to v5 we have been having problems with outbound calls with broadvoice. This is not a outbound rules issue.
    Inbound calls during this time work without issue.

    We keep getting this error:
    Call to sip:8888888@sip.broadvoice.com has failed; Cause: 403 Forbidden; from IP:147.135.32.221

    The ip address is 'sip.broadvoice.com' and not the outbound proxy that we have set 'proxy.lax.broadvoice.com'.
    Could there be a problem with the broadvoice template?? Anyone else running into this issue? A few other posts but not resolutions.

    17:17:13.330 Call::Terminate [CM503008]: Call(11): Call is terminated
    17:17:13.315 Call::RouteFailed [CM503014]: Call(11): Attempt to reach [sip:8888888@192.168.10.12] failed. Reason: Forbidden
    13.315 CallLeg::eek:nFailure [CM503003]: Call(11): Call to sip:8888888@sip.broadvoice.com has failed; Cause: 403 Forbidden; from IP:147.135.32.221
    17:17:12.627 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(11): Calling: VoIPline:10000@[Dev:sip:2068888000@sip.broadvoice.com:5060]
    17:17:12.580 CallCtrl::eek:nIncomingCall [CM503001]: Call(11): Incoming call from Ext.110 to [sip:8888888@192.168.10.12]
     
  2. landfiets

    landfiets New Member

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    Did you do a reboot? Try that first. There are more people with this problem but a different provider.
    What sytem do you use?
     
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  3. ncwtech

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    We have. we have also deleted the broadvoice settings several times. We do not consider rebooting a solution however.
    The broadvoice service works for a while then fails. When it fails we see Cause: 403 Forbidden; from IP:147.135.32.221.

    3cx v5.0.3790.0 is running on an P4 3.0 w/ 1Gig of ram.
     
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