Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Outbound calls issue using Messagent VOIP

Discussion in '3CX Phone System - General' started by maux99, Mar 28, 2016.

Thread Status:
Not open for further replies.
  1. maux99

    Joined:
    Mar 28, 2016
    Messages:
    2
    Likes Received:
    0
    Hello,

    it is the first time I use 3CX System.
    I can receive calls to my Messagent VOIP number but I can't make outbound calls to external PSTN number.

    I receive the following error log:


    28-mar-2016 16:01:46.750 Call to T:Line:10000>>9026185596@[Dev:sip:5406040884@sip.messagenet.it:5060] from L:32.1[Extn] failed, cause: Cause: 403 No Route To Destination/INVITE from 212.97.59.76:5061
    28-mar-2016 16:01:46.745 [CM503003]: Call(C:32): Call to <sip:9026185596@sip.messagenet.it:5060> has failed; Cause: 403 No Route To Destination/INVITE from 212.97.59.76:5061

    Thanks for suggestions
    Maurizio
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,277
    Likes Received:
    360
  3. maux99

    Joined:
    Mar 28, 2016
    Messages:
    2
    Likes Received:
    0
    Hello Leejor,

    thank you for your suggestion. I solver the issue following your examples for local calls.
    I have still an issue to mobile phone.
    Here in Italy we have to dial the international call also to call local mobile phone. But we use to dial + instead of 00 to as international code.
    For example to call a mobile in Italy we dial: +39 3486550***

    Now, if I dial 0039 3486550***
    But I can't create a rule for +39 3486550***

    Any suggestion?

    Many thanks
    Maurizio
     
Thread Status:
Not open for further replies.