Outbound calls issue using Messagent VOIP

Discussion in '3CX Phone System - General' started by maux99, Mar 28, 2016.

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  1. maux99

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    Hello,

    it is the first time I use 3CX System.
    I can receive calls to my Messagent VOIP number but I can't make outbound calls to external PSTN number.

    I receive the following error log:


    28-mar-2016 16:01:46.750 Call to T:Line:10000>>9026185596@[Dev:sip:5406040884@sip.messagenet.it:5060] from L:32.1[Extn] failed, cause: Cause: 403 No Route To Destination/INVITE from 212.97.59.76:5061
    28-mar-2016 16:01:46.745 [CM503003]: Call(C:32): Call to <sip:9026185596@sip.messagenet.it:5060> has failed; Cause: 403 No Route To Destination/INVITE from 212.97.59.76:5061

    Thanks for suggestions
    Maurizio
     
  2. leejor

    leejor Well-Known Member

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  3. maux99

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    Hello Leejor,

    thank you for your suggestion. I solver the issue following your examples for local calls.
    I have still an issue to mobile phone.
    Here in Italy we have to dial the international call also to call local mobile phone. But we use to dial + instead of 00 to as international code.
    For example to call a mobile in Italy we dial: +39 3486550***

    Now, if I dial 0039 3486550***
    But I can't create a rule for +39 3486550***

    Any suggestion?

    Many thanks
    Maurizio
     
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