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Outbound Fax

Discussion in '3CX Phone System - General' started by looker44, Feb 1, 2013.

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  1. looker44

    Dec 31, 2012
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    We are trying to do outbound faxes through a Grandstream HT704. All other single line functions on this device are working fine. We cannot get faxes to connect.

    ANd Please be basic, I am just a newbie
  2. kevin

    kevin Member

    Nov 23, 2006
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    Hi there

    The 3CX configuration article for this device is here: http://www.3cx.com/blog/support/grandstream-ht70x-ata-with-3cx-phone-system/

    These devices have only been tested as:

    • ATA devices (for Analog Phones to be used as extensions)
    • for Voice only (not for fax)

    You can try to use the device as a fax device by doing all of the following:

    • enable the T38 options on the device
    • configure the extension to be a "Fax Extension", NOT a regular extension
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