Outbound & Inbound calling

Discussion in '3CX Phone System - General' started by miloabc, Dec 5, 2006.

Thread Status:
Not open for further replies.
  1. miloabc

    Joined:
    Nov 20, 2006
    Messages:
    13
    Likes Received:
    0
    Hi,
    I recently installed the 3CX phone system, i think it is a great program!
    I configured it with my voip provider, and i could make and recieve calls successfully.
    But now i cant do any of the above! When i make an outbound call, it just rings out. The following is what is in the server log: (I have replaced the last 4 digits of the number with ****).

    09:15:36.312 Terminated c11 "252"<sip:252@192.168.0.5> <sip:09341****@192.168.0.5> Call ended
    09:15:35.359 Calling c11 "252"<sip:252@192.168.0.5> <sip:09341****@192.168.0.5> Send INVITE to [#086262**** @iiNet]
    09:15:35.078 Routed c11 "252"<sip:252@192.168.0.5> <sip:09341****@192.168.0.5> From: Ext:252; To: [#086262**** @iiNet]
    09:15:35.078 CallConf::findDestination: Found destination [#086262**** @iiNet] for caller Ext:252

    I do press zero before making an outbound call.
    And the funny thing is, It says that my voip provider is registered, no errors at all.

    Thanks in advance!
     
  2. archie

    archie Well-Known Member
    3CX Support

    Joined:
    Aug 18, 2006
    Messages:
    1,299
    Likes Received:
    0
    Hi,
    It looks like you've run out of credits at your voip provider. Please, check it out. We had similar behavior when we'd run out of credits. Otherwise, try to configure some softphone client to reach your provider directly from it, and than try to make a call. If it works, but 3CX still not works with the same settings - please, contact 3CXSupport for next instructions.

    Best regards,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.