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- May 17, 2011
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I am using a Grandstream 4108 Gateway to access 3 analog lines from Time Warner that are in a hunt group on our main number. I am using 6731i Astra Phones and the 3cx free version. I have an outbound rule that says if a 9 is dialed to route it out one of the lines in the Grandstream. Problem is...If I enter 9140755512345 and then hit dial, it never connects my call. What I have to do is enter 9 then hit dial wait for the dial tone then enter 140755512345. So needless to say I do not see the number that I dialed on the screen of the phone. I am not sure if I need some sort of delay, my outbound rule is wrong or it is a time warner issue? Time warner brings my lines in via cable/coax then converts them to analog with a box, kinda like a cable modem. They don't talk SIP or are able to do it.....For that matter understand what I am asking when I call and ask if they do it .....
Any help would be greatly appreciated.
Thanks
Any help would be greatly appreciated.
Thanks