Outbound Rule

Discussion in '3CX Phone System - General' started by xc99tour, Feb 27, 2007.

  1. xc99tour

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    I ran into a situation with outbound rules.

    I have a PSTN line which handles local traffic and a VoIP provider that handles long distance traffic. If my PSTN line is busy, calls forwarded to it just disconnect. Opps.

    I have extensions set up to dial my mobile number (local number) if my handset is RNA. If my PSTN line is busy, the call is dropped.

    So there needs to be a way for outbound rules to provide for "overflow", i.e. allow calls to use a second path if the primary is not available. The same would hold true if my VoIP was down and I need to make a LD call.
     
  2. archie

    archie Well-Known Member
    3CX Staff

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    Hi,

    Thank you for your suggestion. We will think how to implement such an ability. But we're trying to have good balance between easy-to-use and complexity of tasks to be performed, and right now we don't see a way to implement this easy enough. I mean, easy enough for settings to remain clear and understandable to end user.
     
  3. Nick Galea

    Nick Galea Site Admin

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    This is definitely a feature we want to implement and will be considering it for a future version
     
  4. xc99tour

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    Thanks Nick! It's good to see there is someone there who understands your true market!
     
  5. ilkeryildiz

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    VoIP Outbound Rule suggestion:

    I can choice voip provider but i can't choice "line" under provider.
    I have two account at one provider. I want create rule some extensions a account and other extensions another account.

    You must add line choice at menu.
     

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