outbound rules priority

Discussion in '3CX Phone System - General' started by erez, Dec 25, 2011.

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  1. erez

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    Hello Again

    I need to set more then one outbound rule, can I priority them? i,e, If the first rule apply follw the rule but if it soes not follow a second rule?

    Erez
     
  2. leejor

    leejor Well-Known Member

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    Arrange the rules, most specific, at the top of the list. If an exact match isn't found, then it will move down the list until a more appropriate rule is found. (these are North American examples)

    918005551212
    91800
    91866
    91888
    918
    Toll free Directory Assistance would be picked up by the first rule.
    Then the three toll free numbers could go out to one route but anything else that began with 918xxxxxxxxx, would be picked up by the third.

    You can also specify which extension use which rules. So you could have a rule of "91" (12 digits) to cover long distance, and make it specific to all extensions but one, then have a rule "1" (11 digits) that is used by only one extension.
     
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