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Outbound Rules - Problem with Setup

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markf100

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Was hoping to nail this one from the documentation examples but alas....

Created multiple rules to cover local, national, mobile etc so started with the basics - setting up local:

Conditions:
8 digit local numbers that start with 6 or 9

Calls to numbers starting with prefix = 6,9
Calls from extension(s) = blank
Calls to Numbers with a length of = 8
Route 1 = VOIP Provider

Also have tried without any starting prefix numbers and the rule that I setup for Emergency works OK as I had thought there might be a problem with the ISP and inbound is working properly.

Appreciate any input. Thank you.
 
@markf100 As i understand you cannot use "," in the prefix you try make 2 separate rules.
 
Thanks daktur, have already tried the rule without a prefix and with a 9 and/or 6 but thought the comma should work as well.

Next idea?
 
Monitoring the logs and have this -
cause: Cause: 486 Busy here/INVITE from "VOIP IP Address" could there be a service provider issue?

This is not a new trunk has been used for several years on an Asterisk server.
 
Hi markf100,

Your thoughts and setup is right. I do it the same way.
Do your VoIP provider expect an international dialcode or accept it local or national dialcode.
Maybe you have to prepend the number with some dialcode?
 
We do something similar for 7 digit dialing

Extensions = (list of our MI extensions)
Length = 7
PrePrend = 1248 (xxx = our local prefix)

Our provider expects 11 digits, so we prepend the missing bit. Then if you dial a local number from the phones it works seamlessly for the users.

We have a similar one for 10 digit (just prepends the 1)
 
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