Outbound rules question

Discussion in '3CX Phone System - General' started by netswork, May 18, 2011.

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  1. netswork

    netswork Active Member

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    We have it set to use a prefix of "9" to dial out. Does that 9 get included as a digit in the "calls to numbers with a length of" section. So if we dial 7 digits locally, and I am setting up a local route...do I actually tell the route its for 8 digits?
     
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  2. netswork

    netswork Active Member

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    I figured out that the 9 is included in that value
     
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  3. leejor

    leejor Well-Known Member

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    It would make sense as that it the number of digits dialled by the user and on which the outbound rules, act. It's not until after the rule, then the actual route (trunk group) is determined, that digits are stripped or added.
     
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