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outdial number in voicemail

Discussion in '3CX Phone System - General' started by tsteffens, Aug 5, 2011.

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  1. tsteffens

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    We currently use a nortel system and when playing the voicemail message the user can enter 7 to be forwarded to cell phone.

    The way I have duplicated this in 3cx is to create a digital receptionist as my voicemail greeting. Then have 7 dial an extension that I have setup with my mobile. Then if no 7 is pressed the timeout goes to my voicemail.

    Is there a different easier way of doing what I am thinking here or is the way I have it setup the only way?
     
  2. willow

    willow Member

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    the voicemial only allows * out to the operator. i am thinking that your way is the best way to do it.
     
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  3. leejor

    leejor Well-Known Member

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    "*"--> operator--> forwarded to -->Digital receptionist ---> short auto timeout to a selection---> forwarded to dummy extension--> forwarded to mobile number.
    Of course this would only work for one person in the whole PBX without allowing a "selection" when they hit the DR.
     
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