Outgoing call problem

Discussion in '3CX Phone System - General' started by ChuTn3Y, Mar 14, 2011.

Thread Status:
Not open for further replies.
  1. ChuTn3Y

    Joined:
    Mar 14, 2011
    Messages:
    1
    Likes Received:
    0
    Hi,

    I have a "little" problem with my new 3CX's installation.
    I opened all the ports which are writen on the documention, on my router's firewall and :
    - the internal calls are working (between extension)
    - incoming calls ware working tool
    - the firewall checking is good without errors

    but the outgoing calls are not working
    "Destination not found' on the 3CX's softphone on windows

    on 3CX's logs :
    STUN request to resolve SIP external IPort mapping is sent to STUN server 96.9.132.83:3478 over Transport 192.168.xx.xx:5060

    I tried a lot of configuration but without success
    Maybe someone have the solution...
    Thanks for your answer

    Regards.
     
  2. davidbenwell

    davidbenwell Active Member

    Joined:
    Apr 27, 2010
    Messages:
    704
    Likes Received:
    0
    Hi

    This sounds like a Outbound Rule issue, if you still need help with this, please let us know.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.