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Outgoing CallerID Problem

Discussion in '3CX Phone System - General' started by paul.obrien, Sep 13, 2010.

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  1. paul.obrien

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    Sep 12, 2007
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    Hi All

    Apologies if this has been discsussed / answered elsewhere - but I can't find the answer!

    I have 3CX setup with a Patton 4552 Gateway for ISDN and a SIP trunk via Gradwell.

    I'm trying ultimately to get incoming calls to forward out over either the ISDN or SIP trunk whilst maintaining the original callerid. I can't get this to work at the moment, but I can't seem to get any outgoing callerid to work!

    I have set the callerid on the extensions to their individual DDI Numbers. Looking at the Ports/Trunks Status page, the callerid column ALWAYS shows the Virtual Extension Number of the relevant gateway - rather than the assigned outgoing callerid. If I could get this to work in the first instance, then the forwarded callerid might resolve itself.

    Any help gratefully received.

    I'm running 3CX V9

    Thanks

    Paul
     
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