Outgoing calls Forbidden

Discussion in '3CX Phone System - General' started by Pandl, Sep 8, 2010.

Thread Status:
Not open for further replies.
  1. Pandl

    Joined:
    Sep 7, 2010
    Messages:
    1
    Likes Received:
    0
    Everything was working well untill I installed the 3cx systems upgrade. Now I keep getting the forbidden message when trying to phone to an outside number. Have tried with my service provider but no luck
     
  2. abc123

    abc123 Active Member

    Joined:
    Nov 9, 2009
    Messages:
    712
    Likes Received:
    1
    Can you post some logs so we can see what the system is saying?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,586
    Likes Received:
    252
    Are they not co-operating with you or ?? They should be able to tell you why the calls are "forbidden". I'm assuming that the trunk(s) are registering properly. Are you sure that you are sending the correct digits?
     
Thread Status:
Not open for further replies.