Outlook add-in call from email, not just Contacts view

Discussion in 'Ideas' started by accentlogic, Dec 4, 2015.

Outlook add-in call from email, not just Contacts view 5 5 7votes
5/5, 7 votes

  1. accentlogic

    accentlogic New Member

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    Currently you must go find the contact in Contacts (People) in Outlook before you can right-click and choose "Call contact with 3CX". Why make the user go to another screen and do a lookup, when the contact is right there?

    Please add this option when reading an email. The user should be able to right click anyone listed on the From or To fields and then choose "Call contact with 3CX".
     
  2. Piotr Pawlowski

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    You are absolutely right.
    Outlook is ready for that. You can chat, make audio or video call directly from email to any person mentioned in it just by pointing and choosing right icon.
    It works perfectly with Skype for Business why it cant work with 3CX?

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  3. accentlogic

    accentlogic New Member

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    Hoping to get more traction on this. Those using Outlook are a huge portion of the 3CX user base. The Outlook plugin has it's place. Here is an example of what could be done when right-clicking a contact in the email view. No need to move to the People pane in Outlook, or search for the contact in the 3CX client.


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    Christophe Colignon likes this.