Outlook Integration

Discussion in '3CX Phone System - General' started by plunket, Jul 8, 2010.

Thread Status:
Not open for further replies.
  1. plunket

    Joined:
    Jun 16, 2010
    Messages:
    7
    Likes Received:
    0
    Hi,

    i am a recent 3cx user and i am satisfied by the range of product; except for the 3CX Assistant.
    In fact, i search an Outlook add-on with these features:

    1-Real softphone (not like 3Cx assistant)
    2-Ability to search contacts to call (in a form)
    3-Compatible with Microsoft Exchange Public Folders
    4-Multi-extension
    5-Call Waiting, Call transfer, call holding, missed/received/composed calls, Call history
    6-And of course, 3CX compatible. :p

    I've tried the 3CX Assistant and Bria for Outlook.The latter seems perfect, except its not compatible with public folders...

    Thanks for any help
     
  2. carolinainnovative

    Joined:
    May 4, 2009
    Messages:
    369
    Likes Received:
    5
    Bria for Outlook is about as close as you're going to get... esp since Microsoft is deprecating public folders.
     
  3. plunket

    Joined:
    Jun 16, 2010
    Messages:
    7
    Likes Received:
    0
    Thanks. I am french and I don't really understand what you mean by "deprecating"...
    Sould I understant it's not advised? Is there any replacements for Public Folders?
     
  4. carolinainnovative

    Joined:
    May 4, 2009
    Messages:
    369
    Likes Received:
    5
    deprecated effectively means recommended against using because it has been replaced by something better. MS generally recommends using sharepoint as a replacement for public folders.
     
  5. plunket

    Joined:
    Jun 16, 2010
    Messages:
    7
    Likes Received:
    0
    Ok. I understand now. But i suppose that 3CX (Phone System or Assistant) can't communicate with Sharepoint. True?
     
  6. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

    Joined:
    Jun 2, 2009
    Messages:
    1,197
    Likes Received:
    78
    no sharepoint Integration
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.