• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Solved Outlook plug in integration

Status
Not open for further replies.

GBM

Joined
Feb 20, 2014
Messages
8
Reaction score
0
Running 3cx Version 15.5 standard. It was recently upgraded from version 14 by our reseller.

After the upgrade to version 15.5 one of the contact address books in outlook is not listed in the 3cx plugins manager. We have more than one contact address book/folder. Even after refreshing to retrieve all available contact folders it does not show up.

When we were running version 14 this book was displayed and allowed 3cx to dispay the callter contact info when a call was received.

How do I get this address book to show up in the micro soft outlook plugins manager listing?
 
Solved: The location of the folder must be at the mailbox level. The folder that was not showing up was at the mailbox\contacts level.
 
Glad to hear the issue has been resolved and thank you for sharing your solution
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,625
Messages
748,894
Members
144,739
Latest member
Ghisl1
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.