outlook plugin error on microsoft direct access

Discussion in '3CX Phone System - General' started by smokeman, Mar 15, 2012.

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  1. smokeman

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    We tested using myphone and the outlook plugin before deployment. I think the last update to 3cx broke the outlook plugin over direct access. We are now getting an error, "Error starting 3cx Assistant Microsoft Outlook Addin:"
    Value cannot be null.
    Parameter name:ip

    I know that name has to be used, instead of ip over directaccess, due to the ip6 to 4 translation.
    is there any way to edit the plugin config, so that it will work over direct access, maybe a config file we could put the name in?
     
  2. smokeman

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    Can someone from 3cx comment on this?
    Thanks,
    Barry Smoke
    AR Division of Legislative Audit
     
  3. strabagit

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    I also have a requirement for this.

    I suspect it has to do with the IP 4to6 translation at the DA server...

    Is there a way we can use an FQDN (to change the name in the config to public DNS name of PBX)?
     
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