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Package not Supported By This processor type

Discussion in 'Windows' started by thereverend, Jul 25, 2015.

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  1. thereverend

    thereverend New Member

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    Can someone help me please, I was trying to install 3cx on windows 7 with a 32 bit processor and got the message, This installation Package is not supported by this processor type. Can someone please tell me whats going on??? All I did was reformat the drive and reinstall windows, Same version as always. I thought I did something wrong so I tried to do it again but same error message.Thanks in advance for the help..
     
  2. leejor

    leejor Well-Known Member

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    You don't say of which version you were trying to install.
     
  3. thereverend

    thereverend New Member

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    12.5 and 14 will not allow the install on windows 7 PRO. I tried to install 12.5 as well and that one says it does not support the operating system and a list of OS'es almost ALL windows based one if not all. Not sure whats going on. Please advise.. As I stated before this is the very system that 3cx was on before with the same windows 7 pro software.. Its very odd.
     
  4. thereverend

    thereverend New Member

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    14 error on windows 7.JPGHere are the screen grabs of the errors they are attached.
     

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  5. thereverend

    thereverend New Member

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    The top screen grab it of 14 and the bottom one is of 12.5
     
  6. positron

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    3CX v12 was the last 32-bit version. v12.5 and newer requires a 64-bit OS.

    http://www.3cx.com/docs/supported-operating-systems/
     
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  7. leejor

    leejor Well-Known Member

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    The second screen grab shows this... In the list of OS that 3CX cannot be installed on, there is Windows 7 x86, that 's the 32 bit version.
     
  8. thereverend

    thereverend New Member

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    I will try to install a 64 BIT OS..Also is there a download link for a standalone ISO for a VM install on a 64 Bit Server? So I do not have to have Windows Installed just install the phone server itself?
     
  9. leejor

    leejor Well-Known Member

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    No, 3CX is a programme that runs under Windows (the correct version).
     
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