Parked Calls and MOH

Discussion in '3CX Phone System - General' started by batescorp, Feb 5, 2014.

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  1. batescorp

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    I am trying to figure out exactly which file I need to change in order to change my music on hold. Here is the problem I have. A call comes in and the caller is put into a shared parking spot. When I push the *SP0 the caller hears the correct music until a hang up the headset, then it switches to the incorrect music file. I have changed the file in the 'General - Music on Hold'. Can't find any other place to change the file.
     
  2. batescorp

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    Finally found it. Under the 'Settings', 'Advanced', 'Call Parking' there is another setting for music on hold. Had to change it there.
     
  3. gschwab

    gschwab New Member

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    I just submitted a feature request on this, I would like to see the ability to set up random
    MOH files for shared parking just like you can for the 'on hold" calls

    https://apps.facebook.com/threecxideas/index.php?page=idea_detail.php&i=1128
     
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