Solved ParseException in ParseBuffer.cxx

Discussion in '3CX Phone System - General' started by lee3cxp, Oct 23, 2017.

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  1. lee3cxp

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    Hello,

    I am getting the below ParseException error in ActivityLog. Phone calls work fine it just shows up and I'd like it to be addressed.

    I am using 3CX PRO 15.5.3849.1.

    10/23/2017 2:27:38 PM - Exception: ParseException ParseBuffer.cxx:87, Parse failed Expected "
    " in context: Contents
    Messages-Waiting: no
    Message-Account: sip:1777xxxxx@callcentric.com
    Voice-Message: 0/0 (0/0)
    Fax-Message: 0/0 (0/0)
    None: 0/0 (0/0)
    ^ @ ParseBuffer.cxx:87
     
  2. cobaltit

    cobaltit Active Member

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    I don't think anyone has gotten a definitive answer on this issue and there are several threads with similar parsebuffer errors. Some seem benign, others have caused problems.

    https://www.3cx.com/community/threa...y-log-query-csta-parseexception-events.49861/

    Basically if you can get PCAPs and full support packages when it happens then hopefully you can get that to 3CX support and they can track it down.

    Good luck!
     
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    #2 cobaltit, Oct 23, 2017
    Last edited: Oct 23, 2017
  3. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    this is know to be there when using callcentric.

    It is uncommon that a voip provider sends your 3CX MWI messages (voice mail status). But as callcentric also has some call frwd related services (de-facto you are an extension in there service and this is why they send MWI ).

    It can be savely be ignored!
     
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  4. cobaltit

    cobaltit Active Member

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    Good to know, thanks for the update Stefan.
     
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