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Patton 4114 - drops calls

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rickburt

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Hello All

I have installed my patton 4114 into our phone system using the recommended method on the 3cx software.

I have configured an inbound route and the phone rings when an external call comes through. However when the handset gets lifted the call drops.

I am using 3CX Phone System v3.1.2434.0, and the phone system is installed in the UK and PSTN lines provided by British Telecom.

Logs are attached when the call comes through.

Any help will be much appreciated.


11:07:59.120 StratLink::eek:nHangUp [CM104001] Call(1): Ln:10001@GW-SN-4114 hung up call; cause: BYE; from IP:192.168.0.15
11:07:58.026 CallLegImpl::eek:nConnected [CM103001] Call(1): Created audio channel for Ext.200 (192.168.0.50:5004) with third party (192.168.0.15:4864)
11:07:58.010 StratInOut::eek:nConnected [CM104005] Call(1): Setup completed for call from Ln:10001@GW-SN-4114 to Ext.200
11:07:58.010 CallLegImpl::eek:nConnected [CM103001] Call(1): Created audio channel for Ln:10001@GW-SN-4114 (192.168.0.15:4864) with Media Server (192.168.0.10:7000)
11:07:54.151 CallConf::eek:nProvisional [CM103003] Call(1): Ext.200 is ringing
11:07:52.635 CallConf::eek:nIncoming [CM103002] Call(1): Incoming call from 10001 (Ln:10001@GW-SN-4114) to sip:[email protected]
10:57:10.796 ClientRegs::eek:nSuccess [CM113005] Registration of sip:[email protected] is successful
10:57:10.578 ClientRegs::eek:nSuccess [CM113005] Registration of sip:[email protected] is successful
10:57:10.093 ExtLine::Register [CM110004] Send registration for <sip:[email protected]>
10:57:09.937 StunClient::process [CM115002] STUN resolved external IP=212.159.70.171:5060 by server 64.69.76.23
10:57:09.765 ExtLine::Register [CM110004] Send registration for <sip:[email protected]>
10:57:09.453 StunClient::process [CM115002] STUN resolved external IP=212.159.70.171:5060 by server 64.69.76.23
10:57:09.250 StunClient::process [CM115001] Send initial STUN request to 64.69.76.23
 
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