Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

patton 4114

Discussion in '3CX Phone System - General' started by manolo, Apr 21, 2008.

Thread Status:
Not open for further replies.
  1. manolo

    Joined:
    Apr 21, 2008
    Messages:
    7
    Likes Received:
    0
    I have and use the viop gateway Patton SN-4114 - config generated from 3CX, and imported to SN-4114
    in 3CX line status i can see extensins (work OK) and generated PSTN lines (cant make a call)

    3CX Phone System Version5.1.4393.0
    patton 4114 R4.2 2007-09-19 H323 SIP FXS FXO

    problem: no tone on FXS port's and i can not make a call from this port's

    Sincerely,
    Manolo
     
  2. Nebula

    Nebula New Member

    Joined:
    Apr 6, 2008
    Messages:
    116
    Likes Received:
    1
    What country are you using this in?
     
  3. manolo

    Joined:
    Apr 21, 2008
    Messages:
    7
    Likes Received:
    0
  4. manolo

    Joined:
    Apr 21, 2008
    Messages:
    7
    Likes Received:
    0
    Only me have this problem????
    Once more, do I have right?
    On 3CX system I add PSTN lines (Patton SN4114) and created config. import into Patton with factory default settings. After that I expect that I can make a call with other extensions on the system, and 4 devices on patton.
    THX
    M.
     
  5. Nebula

    Nebula New Member

    Joined:
    Apr 6, 2008
    Messages:
    116
    Likes Received:
    1
    It is possibly a problem with the call progress tones settings on the Patton but I am afraid I have no idea what they should be for Croatia. Have you tried the help on Patton's site?

    If you telnet the Patton rather than http to it you can turn on debugging functions and see what is happening when you try and place a call.

    You could also try posting the server logs here and someone may be able to help further.
     
  6. RobLloyd

    RobLloyd Member

    Joined:
    Oct 13, 2006
    Messages:
    481
    Likes Received:
    0
    Did you check your outbound rules for that gateway? Dial 8 or dial 9 etc?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. kevin

    kevin Member

    Joined:
    Nov 23, 2006
    Messages:
    316
    Likes Received:
    1
    Hi there

    The 3CX template system for the SN-4114 is designed for this model: SN4114/JO/EUI

    It is the 4xFXO model.

    Is the model you are using?

    Regards

    Kevin
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. manolo

    Joined:
    Apr 21, 2008
    Messages:
    7
    Likes Received:
    0
    4114/js/eui
     
  9. kevin

    kevin Member

    Joined:
    Nov 23, 2006
    Messages:
    316
    Likes Received:
    1
    Hi there

    The SN-4114/JS/EUI is effectively NOT A GATEWAY.

    It is a 4-port ATA device.

    You will need to configure this device manually.

    Regards

    Kevin
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. manolo

    Joined:
    Apr 21, 2008
    Messages:
    7
    Likes Received:
    0
    Hay
    Can you tell me how to configure device?
    That part whit gateway
    Thx for information ...
     
Thread Status:
Not open for further replies.