Patton Smartnode 4114 for trunks issue

Discussion in '3CX Phone System - General' started by dlazure, Feb 9, 2015.

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  1. dlazure

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    Hi

    I installed 3 Patton Sn4114 4 fxo ports for analog trunks.

    i upgraded them to the latest firmware and applied the config file generated by the 3CX system.

    i am able to call out and receive call correctly.

    I have an issue while talking to an external party and both users talk at the same time the audio of the other end will cut off for a second.

    If i make a little sound, the audio will cut off and comes back after a seconds. I know this isnt normal with the 3CX itself because if i call the voicemail i can talk and the audio will not be affected. I also connected a sip trunk on that system and did the same test without the issue happening.

    anyone have seen this?>

    I am now sure the issue if with the Patton.


    i am using yealink T46G and T48G with latest firmware supported by 3CX.
     
  2. craigreilly

    craigreilly Well-Known Member

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    Patton Tech Support is OUTSTANDING. Give them a shout and they will have this figured out in no time at all.
     
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  3. dlazure

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    i already opened a ticket with them i am still waiting for a reply. in the meantime maybe someone here have they answer
     
  4. craigreilly

    craigreilly Well-Known Member

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    Sounds like what used to happen with the old speakerphone boxes that where 1/2 duplex - 1 direction of audio at a time.
     
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  5. voip20

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    Any update about this issue?
     
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