- Joined
- Nov 5, 2012
- Messages
- 84
- Reaction score
- 11
Hi
I have a Patton SN4114 linking 4 co lines on my 3CX.
when you call in and dial an extention from the digital receptionist and hanging up, the line will continue ringing for 10 seconds or more. sometime the users have some empty 20 seconds voicemail.
I tested the line with an analog phone and the disconnect supervision is working fine. I contacted Patton andf they can't find the issue as they say as soon as the gateway receive the loop-break signal it cut off the call.
im pretty sure it's not true.
thanks
I have a Patton SN4114 linking 4 co lines on my 3CX.
when you call in and dial an extention from the digital receptionist and hanging up, the line will continue ringing for 10 seconds or more. sometime the users have some empty 20 seconds voicemail.
I tested the line with an analog phone and the disconnect supervision is working fine. I contacted Patton andf they can't find the issue as they say as soon as the gateway receive the loop-break signal it cut off the call.
im pretty sure it's not true.
thanks