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Patton SN4114-JO-EUI FXO - No Sound

Discussion in '3CX Phone System - General' started by ahmed24, Jul 2, 2016.

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  1. ahmed24

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    I've just setup a Patton SN4114-JO-EUI FXO gateway. I am able to call my telephone and make calls via the Patton however, I seem to get no sound whatsoever.

    If I call a number, the receiver receives the call but I cannot hear the dial-tone when it's ringing and if they answer I cannot hear them neither can they hear me. This is the same if someone calls me, I hear nothing absolutely silent.

    I provisioned it through the guide on 3CX. Any ideas what could be wrong?
     
  2. lneblett

    lneblett Well-Known Member

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    disable any firewall -windows, 3rd party.
     
  3. leejor

    leejor Well-Known Member

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    Check the 3CX logs. It could be a port issue (which would include a firewall problem as noted), or a Codec (setting) problem.
     
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