Patton t1 gateway Configuration

Discussion in '3CX Phone System - General' started by gregja1310, May 1, 2017.

Thread Status:
Not open for further replies.
  1. gregja1310

    Joined:
    Apr 19, 2017
    Messages:
    7
    Likes Received:
    0
    hi i have problem setting up my SN4970,

    i used the 3cx setup guild and the device registers with 3cx but fails to recive or make outgoing calls,

    Keep getting this error via 3cx:

    05/01/2017 3:20:23 PM - [CM503025]: Call(C:27511): Calling T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:5483;rinstance=1910dbb162c65e39] for L:27511.1[Extn:1009]
    05/01/2017 3:20:23 PM - [Flow] Call(C:27511): making call from L:27511.1[Extn:1009] to T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:5483;rinstance=1910dbb162c65e39]
    05/01/2017 3:20:23 PM - [CM503016]: Call(C:27511): Attempt to reach <sip:98551345@192.168.1.4:5060> from Extn:1009 has failed. Reason: Temporarily Unavailable
    05/01/2017 3:20:23 PM - L:27511.1[Extn:1009] failed to reach Out#:>>Rule{9400002}>>98551345, reason Temporarily Unavailable
    05/01/2017 3:20:23 PM - [CM503016]: Call(C:27511): Attempt to reach <sip:98551345@192.168.1.4:5060> from Extn:1009 has failed. Reason: Temporarily Unavailable
    05/01/2017 3:20:23 PM - Call(C:27511): from L:27511.1[Extn:1009]: There are no available outbound lines on Trunk 'PSTNlinePatton ISDN T1' at this time. First line: 10008
    05/01/2017 3:20:23 PM - Call(C:27511): Call from Extn:1009 to 98551345 matches outbound rule '9400002'
    05/01/2017 3:20:23 PM - [Flow] Call(C:27511): has built target endpoint: Out#:>>Rule{9400002}>>98551345 for call from L:27511.1[Extn:1009]
    05/01/2017 3:20:23 PM - [CM503010]: Call(C:27511): Making route(s) from Extn:1009 to <sip:98551345@192.168.1.4:5060>
    05/01/2017 3:20:23 PM - Remote SDP is set for leg L:27511.1[Extn:1009]
    05/01/2017 3:20:23 PM - [CM505001]: Endpoint Extn:1009: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.0.60903.0] PBX contact: [sip:1009@192.168.1.4:5060]
    05/01/2017 3:20:23 PM - [CM500002]: Call(C:27511): Info on incoming INVITE from Extn:1009: Invite-IN Recv Req INVITE from 192.168.16.110:59718 tid=Pj0e15aa44eed84f37bb2e5fc007ea7597 Call-ID=485f952a4e64451097a6a71b16317541: INVITE sip:98551345@192.168.1.4;tag3cx=240de40dc79c44a1853f5c0dbc9bedf3 SIP/2.0 Via: SIP/2.0/TCP 10.247.56.165:59718;rport=59718;branch=z9hG4bKPj0e15aa44eed84f37bb2e5fc007ea7597;received=192.168.16.110;alias Max-Forwards: 70 Contact: <sip:1009@192.168.16.110:58941;rinstance=0-0b10690234a24ac68ffb166493de609a;ob>
     
  2. JasonNadeau

    JasonNadeau Member

    Joined:
    Oct 14, 2015
    Messages:
    262
    Likes Received:
    46
    I'm not sure that your Patton and 3cx are talking yet, based on the "There are no available outbound lines on Trunk 'PSTNlinePatton ISDN T1' at this time. First line: 10008" comment ...
    If you're currently available I could teamviewer in and troubleshoot it with you, shouldn't be too hard.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. gregja1310

    Joined:
    Apr 19, 2017
    Messages:
    7
    Likes Received:
    0
    i saw that after and adjusted the outbound rule and now saw the traffic hitting the gateway:
    this is the 3cx error now:

    05/01/2017 5:50:58 PM - Call(C:29461), Extn:1009 on exit: DlgInfo(29461-1696/Early / I)
    05/01/2017 5:50:58 PM - Call(C:29461), Extn:1009 on entry: DlgInfo(29461-1696/Initial / I)
    05/01/2017 5:50:58 PM - Notify dialog-info: Extn:1009: sip:1009@192.168.16.110:60391;rinstance=0-675a6c2fded742d69ac0c05f1fc6ecd7;ob, Call(C:29461)
    05/01/2017 5:50:58 PM - [CM503025]: Call(C:29461): Calling T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:5483;rinstance=1910dbb162c65e39] for L:29461.1[Extn:1009]
    05/01/2017 5:50:58 PM - [Flow] Call(C:29461): making call from L:29461.1[Extn:1009] to T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:5483;rinstance=1910dbb162c65e39]
    05/01/2017 5:50:58 PM - [CM503016]: Call(C:29461): Attempt to reach <sip:98551345@192.168.1.4:5060> from Extn:1009 has failed. Reason: Server Failure
    05/01/2017 5:50:58 PM - L:29461.1[Extn:1009] failed to reach Line:10008>>8551345, reason Server Failure
    05/01/2017 5:50:58 PM - Call to T:Line:10008>>8551345@[Dev:sip:10008@192.168.1.19:5060] from L:29461.1[Extn:1009] failed, cause: Cause: 503 Service Unavailable/INVITE from 192.168.1.19:5060
    05/01/2017 5:50:54 PM - [CM503025]: Call(C:29461): Calling T:Line:10008>>8551345@[Dev:sip:10008@192.168.1.19:5060] for L:29461.1[Extn:1009]
    05/01/2017 5:50:54 PM - [Flow] Call(C:29461): making call from L:29461.1[Extn:1009] to T:Line:10008>>8551345@[Dev:sip:10008@192.168.1.19:5060]
    05/01/2017 5:50:54 PM - [CM503027]: Call(C:29461): From: Extn:1009 ("Derval Rose" <sip:1009@192.168.1.4:5060>) to T:Line:10008>>8551345@[Dev:sip:10008@192.168.1.19:5060]
    05/01/2017 5:50:54 PM - [CM503004]: Call(C:29461): Route 1: from L:29461.1[Extn:1009] to T:Line:10008>>8551345@[Dev:sip:10008@192.168.1.19:5060]
    05/01/2017 5:50:54 PM - Call(C:29461): Call from Extn:1009 to 98551345 matches outbound rule '9400002'
    05/01/2017 5:50:54 PM - [Flow] Call(C:29461): has built target endpoint: Out#:>>Rule{9400002}>>98551345 for call from L:29461.1[Extn:1009]
    05/01/2017 5:50:54 PM - [CM503010]: Call(C:29461): Making route(s) from Extn:1009 to <sip:98551345@192.168.1.4:5060>
    05/01/2017 5:50:54 PM - Remote SDP is set for leg L:29461.1[Extn:1009]
    05/01/2017 5:50:54 PM - [CM505001]: Endpoint Extn:1009: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.0.60903.0] PBX contact: [sip:1009@192.168.1.4:5060]
    05/01/2017 5:50:54 PM - [CM500002]: Call(C:29461): Info on incoming INVITE from Extn:1009: Invite-IN Recv Req INVITE from 192.168.16.110:61335 tid=Pj15713bf48dd84db6a0a81095dbf960f0 Call-ID=e8a3a62e443044ae9f6bb32d0bfb1fb1: INVITE sip:98551345@192.168.1.4;tag3cx=0f104e9fefd146808452d6452124d63b SIP/2.0 Via: SIP/2.0/TCP 192.168.16.110:61335;rport=61335;branch=z9hG4bKPj15713bf48dd84db6a0a81095dbf960f0;alias Max-Forwards: 70 Contact: "Derval Rose" <sip:1009@192.168.16.110:60391;rinstance=0-675a6c2fded742d69ac0c05f1fc6ecd7;ob> To: <sip:98551345@192.168.1.4;tag3cx=0f104e9fefd146808452d6452124d63b> From: "Derval Rose"<sip:1009@192.168.1.4>;tag=69f0265b1b8f45cabd7a6aa1b16c98c9 Call-ID: e8a3a62e443044ae9f6bb32d0bfb1fb1 CSeq: 13032 INVITE Session-Expires: 1800 Min-SE: 90 Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS Content-Type: application/sdp Proxy-Authorization: Digest username="1245",realm="3CXPhoneSystem",nonce="414d535c0f183ebd27:73f976566636a2f9021cee9c4f5aefeb",uri="sip:98551345@192.168.1.4;tag3cx=0f104e9fefd146808452d6452124d63b",response="fef829602d558e5be28cb2b708d265e4",algorithm=MD5 Supported: replaces, 100rel, timer, norefersub User-Agent: 3CXPhone for Windows 15.0.60903.0 Content-Length: 426 v=0 o=- 3702650443 3702650443 IN IP4 192.168.16.110 s=pjmedia b=AS:84 t=0 0 a=X-nat:0 m=audio 42008 RTP/AVP 3 18 0 8 9 96 c=IN IP4 192.168.16.110 b=TIAS:64000 b=AS:84 a=rtcp:42009 a=sendrecv a=rtpmap:3 GSM/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:9 G722/8000 a=rtpmap:96 telephone-event/8000 a=fmtp:96 0-15 m=video 0 RTP/AVP 31 c=IN IP4 127.0.0.1
    05/01/2017 5:50:54 PM - [CM503001]: Call(C:29461): Incoming call from Extn:1009 to <sip:98551345@192.168.1.4:5060>
    05/01/2017 5:50:54 PM - Leg L:29461.1[Extn:1009] has external party ID {}
    05/01/2017 5:50:54 PM - NAT/ALG check:L:29461.1[Extn:1009] REQUEST 'INVITE' - some of SIP/SDP headers may contain inconsistent information or modified by intermediate hop SIP contact header is not equal to the SIP packet source(IP:port): Contact address:192.168.16.110:60391 Received from :192.168.16.110:61335
     
  4. JasonNadeau

    JasonNadeau Member

    Joined:
    Oct 14, 2015
    Messages:
    262
    Likes Received:
    46
    Server Failure is really not a better error to have ;)
    Teamviewer ?? I'm bored for the next 30 minutes or so and we're both online. PM me !
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. gregja1310

    Joined:
    Apr 19, 2017
    Messages:
    7
    Likes Received:
    0
    if you still want to connect let me know
     
  6. gregja1310

    Joined:
    Apr 19, 2017
    Messages:
    7
    Likes Received:
    0
    ID 541 400 480
     
  7. JasonNadeau

    JasonNadeau Member

    Joined:
    Oct 14, 2015
    Messages:
    262
    Likes Received:
    46
    lol, in private ;)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.