It seems that every once in a while, but consistently when I have checked at about 7-9am, a call comes in, is picked up by the server or the gateway, and then there is a long pause before hearing the automated attendant. This pause is so long that anyone who doesn't expect it thinks the line is dead. The next call to come in (although I have not tried varying delays - I've only waited minutes) is picked up and the outgoing message is played promptly. How do I troubleshoot this situation? I have not retested since setting the computer's power manager setting to disk off "never" from off after 5 minutes idle, so that could be the issue, but I don't think so because I have tried calling in at greater intervals than 5 minutes.