In these days of trying to cut cost, I'm attempting to restrict the ability to make unauthroized long distance calls. We have about 50 long distance numbers which would fall into the authroized category I have found out that my VOIP provider offers a service, where a PIN number is required to make long distance calls. I thought that I would create a "speed dial" list of extension numbers by using extension numbers and forwarding rules. These would be the only long distance numbers that could be called, except by management. The flaw in my idea is that I would then need to append to each of these numbers a 2 second pause before passing the "hidden" PIN number which my VOIP provider. This is where I have come unstuck. How to create this pause in the dialling sequence - similar to the comma, comma, comma, used in old analog modem dialing strings? Any help would be appreciated.