Pause the recording of an external call

Discussion in '3CX Phone System - General' started by Ant Finn, Jul 27, 2017.

Thread Status:
Not open for further replies.
  1. Ant Finn

    Joined:
    Jun 16, 2017
    Messages:
    1
    Likes Received:
    0
    Hi,

    All our phones in the sales department are set up the same and auto record all calls. They press the record button to pause the recording when getting cc info. 1 phone however just wont pause. It works fine on internal calls between extensions and if they ring out they can pause the recording, it just wont let them pause the recording during an internal call.

    Any ideas?
     
  2. AlexDBarrett

    Joined:
    Jan 25, 2011
    Messages:
    71
    Likes Received:
    9
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.