PBX Activity Monitor

Discussion in 'Ideas' started by DSXDATA, Aug 30, 2017.

PBX Activity Monitor 5 5 16votes
5/5, 16 votes

  1. DSXDATA

    DSXDATA New Member

    Joined:
    Oct 20, 2015
    Messages:
    170
    Likes Received:
    59
    Need a real-time monitor showing the activity of extensions, ring-groups, trunks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. the60

    the60 New Member

    Joined:
    Oct 21, 2011
    Messages:
    117
    Likes Received:
    50
    queues...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    strint_echo and DSXDATA like this.
  3. DSXDATA

    DSXDATA New Member

    Joined:
    Oct 20, 2015
    Messages:
    170
    Likes Received:
    59
    Oh yes, and queues :rolleyes:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. vpage

    Joined:
    Mar 14, 2011
    Messages:
    7
    Likes Received:
    0
    Yes! Need a monitor
     
  5. Carlos Teca

    Joined:
    Apr 3, 2017
    Messages:
    9
    Likes Received:
    0
    Yes need a monitor is necessary because it's easy to detect any problem
     
  6. godsom

    Joined:
    Dec 7, 2017
    Messages:
    5
    Likes Received:
    1
    Add real time monitor extension activity sort by extension groups for call out.
     
  7. strint_echo

    Joined:
    Oct 11, 2016
    Messages:
    3
    Likes Received:
    1
    What do you need that's not covered by /#/app/system_status/active_calls, /webclient/#/people, and /webclient/#/switchboard? I don't necessarily disagree, but I think you might need to be more specific.
     
    #7 strint_echo, Dec 11, 2017
    Last edited: Mar 2, 2018
  8. DSXDATA

    DSXDATA New Member

    Joined:
    Oct 20, 2015
    Messages:
    170
    Likes Received:
    59
    Those areas are only accessible to the users of the system. The administrators are not always users - as is our case. We have no realtime visibility of system status which can make monitoring and diagnosis harder than necessary.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. strint_echo

    Joined:
    Oct 11, 2016
    Messages:
    3
    Likes Received:
    1
    So you want detailed server activity with zero user authentication? That seems... ill-advised...
    How do you have administrators that aren't users? Genuinely curious.
     
  10. DSXDATA

    DSXDATA New Member

    Joined:
    Oct 20, 2015
    Messages:
    170
    Likes Received:
    59
    We are a PBX hosting provider.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. DSXDATA

    DSXDATA New Member

    Joined:
    Oct 20, 2015
    Messages:
    170
    Likes Received:
    59
    Its not zero authentication - its zero user accounts. Only the PBX admin portal. Yes we can create fake user accounts to get visibility, but that makes our clients uncomfortable and increases both complexity and potential for misuse. So, we'd like to be able to see a fuller range of the real-time activity directly from the PBX admin portal.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...