I am installing v 15 on a new pic. My old one ran 12.5. I ran the install and when I got to specifying the path to the backup, it could not find my backup. What am I doing wrong? More info: - my backup is a full backup from version 12.5 using the backup and restore app - the zip for the backup is in C:\downloads but when I specified that the pbx config tool said file couldn't be found - I then tried specifying the file name of the zip in the path (C:\downolads\3cx_backup_august_2016) and that didn't work either - i then tried variants like using forward slashes instead of backward slashes, sticking a slash at the end, etc but none of them worked. I even tried changing C to lowercase...that didn't work either. What am I doing wrong? Btw, I noticed the installer installed packages for 2008, 2010 and 2015 visual c++...I don't remember v 12.5 doing that...did it? Will those packages automatically be updated as security patches come out or do I need to do that myself?